When clicking "Register," I get the message "Number of Members Exceeded". This is normally the signal for a Refund, but you do not allow refunds either! So what now? It looks like I made you a charity...
A: Can you try again? We were refreshing systems, and there was probably something in the cache, I just checked it here and from our end, everything works as expected. Sorry for the inconvenience!
A: Hmm... sorry to hear that. I'm not sure why would it show again, we already contacted Norton previously, and they updated their filters, both say "safe" now:
Yes, when adding a product in shop, you can attach a file, it'll then be a downloadable product - this can be an image, audio, document or zip. There's probably no easy way to show previews, as a feature like this doesn't exist, but feel free to contact our support team with your sample files, we'll try to find a custom solution.
Q: How many different templates do you have that would work with an ecommerce store that sells digital products
Q: Whay I can not apply my coupon?
When clicking "Register," I get the message "Number of Members Exceeded".
This is normally the signal for a Refund, but you do not allow refunds either!
So what now? It looks like I made you a charity...
WebsiteBuilder_Team
Aug 27, 2025A: Can you try again?
We were refreshing systems, and there was probably something in the cache, I just checked it here and from our end, everything works as expected. Sorry for the inconvenience!
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Q: why does your website show links as having malware?
Threat Name: HTML:Script-inf [Susp]
Threat Type: Miscellaneous – Malicious software that could harm data, computer, or network
URL: https://website.im/templates
Process: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Detected By: Safe Web
Status: Connection aborted
WebsiteBuilder_Team
Aug 12, 2025A: Hmm... sorry to hear that. I'm not sure why would it show again, we already contacted Norton previously, and they updated their filters, both say "safe" now:
https://safeweb.norton.com/report?url=mywebsite.im
https://safeweb.norton.com/report?url=website.im
I suppose their previous status is still somewhere in browsers cache or 3rd party filter settings. We'll try to set up another...
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Q: Audio player
Is there an option to sell audio digital products and to preview demo on each product or on home page with products?
Share myWEBSITE.IM
Yes, when adding a product in shop, you can attach a file, it'll then be a downloadable product - this can be an image, audio, document or zip. There's probably no easy way to show previews, as a feature like this doesn't exist, but feel free to contact our support team with your sample files, we'll try to find a custom solution.
Q: How many different templates do you have that would work with an ecommerce store that sells digital products
Share myWEBSITE.IM
Q: Can i sell digital products
The products I make the customer would need to download because they are digital images.
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Verified purchaser
How many different templates do you have that would work with an ecommerce store that sells digital products