MagoestQ: Is Mexico a supported region or not?
Hi Adam, I’ve been reading your replies to other users and, honestly, the support team is not responding via email. I understand that email addresses are not posted here to keep them from being made public, but since that seems to be the only available contact channel, it raises concerns about future support.
I'm from Mexico, and I’d like to ask: is Mexico one of the regions supported by your service or not?
Adam_WebStarts
Jul 24, 2025A: I believe Mexico is supported. Send an email to support and then post here. Maybe your email is being blocked by a spam filter or something.
I’ve just sent the email. By the way, based on your explanation, I get the sense that you’re not sure whether Mexico is one of the approved regions—could you please check?
Mexico isn’t blocked. We still haven’t received your email. Can you put just the first five characters of it here m?
Ok, I located your account, it has two codes applied. We’re not getting your emails though (spam filtering likely)