You stated:
1. They're not required to set up that payment processor and they are only asked for an TIN if they go through the process of filling out their bank information.

I did not enter any bank information. After clicking the email, it asked immediately for social security/EIN.

2. Anyone who accepts credit card payment online is going to be required to provide a TIN. If someone just wants a website they're not required to set up a payment processor or provide any of that.

Yes, but SSN# is typically provided to a merchant processor when they setup their merchant account directly. They would normally just link their merchant credentials to a third party platform to collect CC payments afterwards. This is why that email will raise red flags (especially since many never heard of wepay and we dont even use it as a payment method on the site)

3. Again, if someone is not setting up e-commerce they're not going to receive that email and if they do set up ecommerce they don't have to do anything with that email.

If they ignore that email, they cant login since they cant setup a password. There is no password field when creating a new client. I actually don’t mind manually creating a PW for each and every client. However, having to explain that email to them everytime is a different story. Also, the email's subject line is: "Please confirm your WebStarts Store account" and is also sent directly from support@wepay.com. Explaining what Webstarts is, and what wepay is, then telling them to ignore all of that, doesn’t seem practical let alone professional.

So far the rest of the platform seems excellent and I feel it has great potential. However, being unable to disable that email from webstarts for every brand new client makes everything quite funky.

Is there really no plan to disable that email from webstarts?