WebWork Time Tracker Questions

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Q: Webwork Online Unavailable

I'm reaching out because I'm unable to find information ssince the service does not appear to be online, it looks currently unavailable. Would you be able to provide some assistance or guidance on this matter?

Thank you for your time and help.

rodrigorojasPLUSDec 11, 2024
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Q: Webwork Tracker just cancelled my account for no apparent reason and has not replied to multiple requests for ...

help with re-instating my account?

Neal-GhoshalJul 5, 2023
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Founder Team
WebWork

WebWork

May 15, 2024

A: Hello, 👋

Sorry for any inconvenience, as we know your account is already activated. Please be in touch with our support team in case you will have any questions or troubles.

We will do our best to avoid this kind of issue in the future.

Cheers!

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Q: hi, any chance this is coming back?

Vishy_NureplyPLUSJan 30, 2023
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Q: can you see each url the users been on

rick98PLUSJan 27, 2023
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Q: I often need to make an announcement that is company-wide, but I also sometimes don't want them to be able to ...

respond to it at all (unless it's a 1 on 1 response between them and management). I also need to know that they have seen the announcement. With this functionality exist in your product?

ELI61930PLUSOct 6, 2022
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Q: Hi I just picked this up and had a few questions.

I am switching over from Time Doctor and had a few questions.

1. From settings/productivity there is a set list of app/websites..this does not automatically update with websites our users are on? Timedoctor will give us a list of all new websites and then we can mark it if it is productive or not.

2. Can we create multiple workspaces with this account?

3. I have remote employees that all work different hours. Can I set all of their different scheduled across different time zones? Because I noticed that it looks like in settings it seems like it is assuming everyone is in the same time zone.

4. In time doctor we have some staff click on projects to record their time. Other employees don't do that, time doctor just records their work and websites they were on. As mentioned above, we can see all websites so if they were on Facebook for example that would be automatically marked unproductive. Does Webwork have this feature where users do not have to record their time, the extension will just record their website and app use?

desisaranPLUSDec 29, 2022
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Q: CNAME is an essential feature for businesses.

Can you integrate it soon for your customers?

JomelloPLUSDec 30, 2022
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Q: Quick question: Are you leaving appsumo or increasing the price?

If you are leaving, are you extending the offer for 3 more days for appsumo plus members?

Srinivas_SumolingPLUSDec 29, 2022
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Q: Hi there, I have a few questions: 1) Is the account owner/administrator considered a "user"?

2) Can we switch users? For example, contractor A is no longer working with the company. Can we assign their license to contractor B?

3) Could you share your roadmap please?

creation123Dec 26, 2022
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Q: Hey, After Signing up getting the following error: Request Header Fields Too Large The server refused this ...

request because the request header fields are too large.

Also, all your emails are sent to SPAM.

What's wrong.?

K.H.RDec 21, 2022
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Q: Hi, I'm trying out this but facing a severe issue, submitted a ticket about this, and 5 days have passed without resolution.

The member/employee accounts are unable to log in via the Windows app. Tried different combinations of accounts and computers. It just wouldn't log in but was prompted "credential doesn't match", but these accounts are able to log in fine on the website.

Also, will there be integration with Flowlu tasks?

Observed existing request:
https://www.webwork-tracker.com/user-requests?keyword=&filter=new&order=new#:~:text=0-,Flowlu%20Tasks%20Sync,-08%20Dec%2C%202022

Sam.KDec 13, 2022
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Q: Do employees know when screenshots are being taken?

ashley389PLUSDec 12, 2022
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Q: I am curious about a use case for this software regarding projects and project budgets.

Is it possible to set up a project with a maximum amount of time as the budget (as opposed to dollars).

In an instance where we can assign time as the budget, are we able to say Project X gets 60 minutes per month. Once the minutes expire, the client will have to wait until next month for their minutes to reset.

e7e9e5498b814987bb471c67f1c50d92PLUSDec 8, 2022
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Q: Hello I would like to stack up 2 codes to have up to 10 users if you make it happen then I buy it now, please let me know under the comments.

thanks!

tal22314PLUSDec 2, 2022
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Q: Hi Team, We are looking for more codes ?

Can we expect an increase of the user limit for more stacks ?

Sumo-kingNov 7, 2022
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Q: 1) How can I use different currency for different team mate in the same project?

2) How can I set to take screen shot every 1 to 5 mins randomly?

Noah_MosesNov 8, 2022
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Q: How can we track & pay for active time above 3 mins and not pay for idle time below 2 mins and turn off prompt to explain idle time?

Noah_MosesNov 12, 2022
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Q: This looks so cool.

A great alternative to hubstaff or clockify. So very interested. However I am a home services business. We need to track our reps arrival time at office, work shop, supplier locations, as well as 100s of client lockations for the many houses we could service over a year. Is there a way to add in locations so arrival time is clocked? Is there a webhook ability to post time entries and location arrivals to an outside system? Or could this be done via pabbly/ zapier? Also I have started to see these apps with geolocation mobil apps also use accelerametor to give activity score or move ment score when at a location... i don't see that? Might that be added to roadmap? Would like to be able to post locations in via api as we could have many new clients and locations in a short periods of time? I would also love to track mileage and reimbursables between locations and start of tracking on mobile etc.

andy066PLUSNov 4, 2022
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Q: How often are screenshots taken?

5e095c468c394c43b5e012ce985c7a8cJul 25, 2022
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Founder Team
WebWork

WebWork

May 15, 2024

A: Hi, thanks for your question :)

When your team members start their Desktop Tracker, the software starts taking random screenshots of the screen in approximately a 10 minutes interval. When the screenshot is taken, your team members get notified with a small pop-up.

They can preview, zoom the screenshot, type or change the activity description, and decide whether to keep the screenshot or to delete it.

Please note, if you delete the screenshot, the tracked time for that time interval will be deleted as well.

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Q: This question might be a little off since your product is more towards remote teams...

It's in the name "Webwork" BUT I really love the simplicity of the UX/UI you guys have and I am wondering if there is a potential you might add features for offline workers.

An example of that would be "https://joinhomebase.com/" with features like employee scheduling, time clock...etc. Also the business model they have for pricing is lucrative since it's based on location instead of team members...

I am hopeful that you can discuss it with the team and add this in your roadmap.

Sumoling1230Nov 3, 2022
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