The chatbot is awesome but I encountered issues during testing. The chatbot could not receive responses. My dev attempted to assist me with checking functionality and it was unsuccessful. Support seems very slow, I’m possibly thinking of switching to another chatbot system.
Founder Team
Dillon_WeConnect.chat
May 9, 2024
Hi Justin,
Thanks for your review. Happy you like the chatbot.
We saw you sent us a message today regarding the responses. We will address your issue, please give us some time to asses the problem (within 24 hours).
If we need any additional information we will reach out to you.
Outstanding Chatbot and Live Chat platform (Feature Rich!)
I've been using WeConnect.chat for a few weeks now and all I can say is that its extremely undervalued.
The product is very very feature rich and has a cleaner UI than most products I've seen here. The chatbot building proces is very easy and straightforward. Although there could be some improvements between the flowchart and the component builder. Designing the widget, landingpage or embedded version is fun and the platform gives you endless options how to design your chatbot interface. Especially for the widget there are many design settings and options (like prerecorded video, welcome messages, animations, knowledge base, etc) you can select.
The agent dashboard is quite good and being able to switch to video chat is a great option. I really love the product and with the coming ChatGTP integration this is a no-brainer to me!
The onboarding could have some improvements as the product is quite feature rich and there are many options to select, but the support team and video tutorials are very helpful regarding any issues I faced.
I am enjoying the product so far, there has been some minor bugs but nothing major. I have pointed it out and was assured by support team that they will fix. Looking forward to seeing chat gpt implementation - I believe that would make this tool a beast.
Founder Team
Dillon_WeConnect.chat
May 9, 2024
Thanks for your feedback, much appreciated! We are close to showing you more on the ChatGTP front.
This team has really outdone themselves on this one! Wow... rich features, seamless interface, and very user-friendly! What a great investment! This team is very passionate about the customer experience, and it shows in all they do. I am grateful that I found WeConnect chat, especially here on AppSumo. It's an absolute bargain and an over-delivery in value. Well done!
Verified purchaser
Great and Highly Promising!
Many, many pros and only one cons. Sometimes, not always, the cloud infrastructure is slow. Keep it up guys!! ;)
Dillon_WeConnect.chat
May 9, 2024Thanks for the review!
We will look into it!
Share WeConnect.chat
Verified purchaser
Awesome chatbot
The chatbot is awesome but I encountered issues during testing. The chatbot could not receive responses. My dev attempted to assist me with checking functionality and it was unsuccessful. Support seems very slow, I’m possibly thinking of switching to another chatbot system.
Dillon_WeConnect.chat
May 9, 2024Hi Justin,
Thanks for your review. Happy you like the chatbot.
We saw you sent us a message today regarding the responses. We will address your issue, please give us some time to asses the problem (within 24 hours).
If we need any additional information we will reach out to you.
Thanks, Dillon
Share WeConnect.chat
Verified purchaser
Outstanding Chatbot and Live Chat platform (Feature Rich!)
I've been using WeConnect.chat for a few weeks now and all I can say is that its extremely undervalued.
The product is very very feature rich and has a cleaner UI than most products I've seen here.
The chatbot building proces is very easy and straightforward. Although there could be some improvements between the flowchart and the component builder. Designing the widget, landingpage or embedded version is fun and the platform gives you endless options how to design your chatbot interface. Especially for the widget there are many design settings and options (like prerecorded video, welcome messages, animations, knowledge base, etc) you can select.
The agent dashboard is quite good and being able to switch to video chat is a great option. I really love the product and with the coming ChatGTP integration this is a no-brainer to me!
The onboarding could have some improvements as the product is quite feature rich and there are many options to select, but the support team and video tutorials are very helpful regarding any issues I faced.
Keep up the good work!
Dillon_WeConnect.chat
May 9, 2024Thanks for review. Happy to have you on board!
Share WeConnect.chat
Verified purchaser
Powerful tool for my agency
I am enjoying the product so far, there has been some minor bugs but nothing major. I have pointed it out and was assured by support team that they will fix. Looking forward to seeing chat gpt implementation - I believe that would make this tool a beast.
Dillon_WeConnect.chat
May 9, 2024Thanks for your feedback, much appreciated! We are close to showing you more on the ChatGTP front.
Stay tuned!
Share WeConnect.chat
Verified purchaser
5 Supreme Tacos! ❤️🌮🌮🌮🌮🌮
This team has really outdone themselves on this one! Wow... rich features, seamless interface, and very user-friendly! What a great investment! This team is very passionate about the customer experience, and it shows in all they do. I am grateful that I found WeConnect chat, especially here on AppSumo. It's an absolute bargain and an over-delivery in value. Well done!
Dillon_WeConnect.chat
May 9, 2024Happy you like the product! Much appreciated!
Share WeConnect.chat