Q: GDPR Compliance Timeline
You mentioned working towards being GDPR compliant, but do you have a timeline? I purchased a Tier 5 and a Tier 1, but I don't think I can move forward with this product if it's not compliant.
Anower_weMail
Nov 27, 2024A: Hi there,
Thanks for your query.
As per the GDPR rules, we have a "Delete Immediately" feature. This ensures that users can delete their data whenever needed. Additionally, we have "Delete Site" option, which places a site in a deleted state for one month. During this period, users retain the flexibility to restore the site if needed. After one month, the data is permanently removed.
So, weMail is GDPR compliant. You don't need to worry about this.
Thanks for your time and cooperation.
Verified purchaser
@Anower_weMailo you are oversimplifying what GDPR compliance is, to a point that makes us understand you either have no knowledge whatsoever of GDPR, or you do not intent on making the efforts to be GDPR compliant. Simply having a delete feature does not make a service GDPR compliant. This statement suggests a concerning oversimplification of GDPR requirements and could mislead customers.
Agreed. I returned my Tier 5.