I LOVE the idea and general functionality of the tool -- have only used the Media Review option so far, and generally it is great. I am facing several key issues, though:

(1) Commenting on a Video or PDF or Image is not nested; it doesn't go several levels deep. You can only keep commenting on the original first comment-post.

(2) The timecode-sorting of all the comments is only possible from end-to-start. I would really want to see a Start-to-End sort, so it follows the video (makes much more logical sense, to me).

(3) and this one is HUGE... a lot of the ICON elements are misaligned. I click on the EDIT icon (next to the Delete icon), and instead of editing, it deletes the entire comment. I click on Reply, and instead it opens the EDIT. etc... This has happened many times now, both in the side-by-side Video-Comments view and in the Video followed by Comments (underneath) view... This really needs to get sorted...

If some of the above gets solved (and possibly more - I have played with the tool for only a few hours so far), then it is an amazingly powerful tool, similar to Frame.io which I have used extensively before.

Hope that the tool will keep improving!

Best wishes to Chipper and the team,
Meindert