Q: I bought a 3 Tier license and was planning to upgrade to T4.
I didn't take that step as the first impression itself was very bad. I got a password reset email but I am unable to reset the password. I get 'Failed to change the password' and it doesn't let me access the platform. I tried oinging in the support chat but no one responds even though it says 'online'. So not sure what I should do. I may refund (though I don't want to. But the first impression is making me skeptical).
Founder Team
Oleg_WinWinBot
May 14, 2024
A: Hi! We are in touch with you via online chat. The issue may appear if password reset link has expired. Please try to reset password one more time.
Do you have an import feature (eg from csv to get questions for quiz etc). 2. Or better - synchronization with google sheets? If not, any plans to do so? 3. What about exporting data from winwinbot? 4. I see no difference between tier2-3-4 apart from number of bots and subscribers. Does it mean that all tiers except tier1 are white label?
Thanks
Founder Team
Oleg_WinWinBot
May 14, 2024
A: Hi,
1-2. No, we don't unfortunately... You can't import any content (except the list of subscribers from the same bot while migrating from another platform). 3. For export - same thing - you can export only subscribers as well as their data, but not the bot content. 4. Tier4 is WhiteLabel (means you can manage sub accounts and resell it, tier 3 - you can assign a custom domain to your bot's...
Q: I have tier 4 purchased, please provide easy tutorial related management of my Telegram Channel with Winwinbot.
And I am considering request refund today if here no provide replies or support.
Founder Team
Oleg_WinWinBot
May 14, 2024
A: Hi,
we can provide you with personal assistance via support chat and zoom, unfortunately there's no specific manual on Telegram Bot and Channels connection as it's quite easy.
Q: Hi I've been trying to build my first bot and it's been impossible to get in touch with support, considering to return the code stack.
How else can I connect with support?
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Q: With the bot can I request email and phone numbers from subscribers?
And if possible can I download them?
Oleg_WinWinBot
May 14, 2024A: Absolutely yes. But can ask any question and save customer's reply in the database. You can download this data any time.
Share WinWinBot
Q: I bought a 3 Tier license and was planning to upgrade to T4.
I didn't take that step as the first impression itself was very bad. I got a password reset email but I am unable to reset the password. I get 'Failed to change the password' and it doesn't let me access the platform. I tried oinging in the support chat but no one responds even though it says 'online'. So not sure what I should do. I may refund (though I don't want to. But the first impression is making me skeptical).
Oleg_WinWinBot
May 14, 2024A: Hi! We are in touch with you via online chat. The issue may appear if password reset link has expired. Please try to reset password one more time.
Share WinWinBot
Q: Hi, 1.
Do you have an import feature (eg from csv to get questions for quiz etc).
2. Or better - synchronization with google sheets?
If not, any plans to do so?
3. What about exporting data from winwinbot?
4. I see no difference between tier2-3-4 apart from number of bots and subscribers. Does it mean that all tiers except tier1 are white label?
Thanks
Oleg_WinWinBot
May 14, 2024A: Hi,
1-2. No, we don't unfortunately... You can't import any content (except the list of subscribers from the same bot while migrating from another platform).
3. For export - same thing - you can export only subscribers as well as their data, but not the bot content.
4. Tier4 is WhiteLabel (means you can manage sub accounts and resell it, tier 3 - you can assign a custom domain to your bot's...
Share WinWinBot
Q: I have tier 4 purchased, please provide easy tutorial related management of my Telegram Channel with Winwinbot.
And I am considering request refund today if here no provide replies or support.
Oleg_WinWinBot
May 14, 2024A: Hi,
we can provide you with personal assistance via support chat and zoom, unfortunately there's no specific manual on Telegram Bot and Channels connection as it's quite easy.
Share WinWinBot