Q: Someone wrote this comment: "Keep in mind the hours are not transcription hours, but upload/ai hours."
What does that mean?
I thought "transcription" refers to how long a video is? If so, does that mean if a video is 10 then the transcription amount of time is ten minutes. Is that correct?
Ivo_Wisecut
May 15, 2024A: Hi Sumoling,
That's correct. The transcription refers to how long is the video upload. So if you upload 10 minutes of video you will use 10 minutes of your credits.
Here's how the credits are used:
The credits are used when Wisecut processes your upload after you hit the "Create Project" button or when you upload files to our Media Library. Once your files are in our Media Library you can re-use them to create new projects without spending credits.
Thanks, let us know if you have any other questions.