Q: Hi, I have a couple of questions 1.
Can I use the full stack as an agency? You talked about a workaround but I didn't understand. If let's say I have 20 clients, how does this work?
2. Can I see a video of your sales funnels in action?
3. Do you have a public road map to share?
4. I have read a lot of complaints about your customer service. What have you done about it?
Ramiro_Wishpond
May 15, 2024A: Hey there! so, it may not be the best fit for you, since you'd need one account per client, and that's at least 20 codes, depending on the situation, it might be worth it for you. we'd connect each account so you'd be able to login with one single super admin, and see all activity across all the accounts, the only issue in this setup would be that the information isn't private to each account. Mind that this would allow 10k leads per client, and they'd have their own custom domain available, but email sending is only available in 3 code stacks.
If you'd like some more details about how agency accounts work, you may reach out to us in support, at wishpond.com
We may be able to set you up for a demo/walkthrough of the platform, but I'm not sure we can share any active campaigns. (reach to us in support for more info)
We do not have a roadmap at the moment.
About the Customer Service complaints, you should know that we were unfortunately short-staffed last year, but now we have an all-new support staff and we have support available for about 18 hrs a day.
-Ramiro