Hi again! I watched one of the tutorials on YT (the one about Discover) and noticed that you can train the bot about the price of a product, for example. What happens if the product\u0027s price (or thousands/tens of thousands of products) on an e\u002Dcommerce website changes? How can I update the bot to answer correctly about the new prices? Do I have to remove the old prices from the knowledge hub and upload the new ones? Is this the correct way to arrest the \u0022memory\u0022 of the bot?\u000aThank you!

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Fatos_facepop.io · Answer

Hey Marcel, thank you for your question!\u000a\u000aI think the easiest way to do this is to keep a list of prices and products, and then manually create a summary with the contents of this list. \u000a\u000aYou can keep track of your document and manually update the prices whenever necessary. \u000a\u000aWe are currently working on a feature called \u0022Continuous Import\u0022 and an additional content type, \u0022Products\u0022, which will allow Answerly to function more effectively as an E\u002Dcommerce chatbot.\u000a\u000aHowever, as a young platform, we are also taking feedback and don\u0027t want to add too many features at once, so as not to confuse the Knowledge Hub.

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