A: Hi there,

Thanks a lot for your inquiry 👍

To get the most efficient assistance in this regard, would it be possible for you to open a ticket in our dedicated support center?

https://woolentor.com/contact/

After you have done so, one of our support representatives will promptly get back to you and assist you with this.

In addition, if you have any further questions, feel free to ask them there.

I hope this helps!