Q: I'm going to suggest that this is no longer under development since the login page doesn't load on woolentor.
com and the contact form is broken and doesn't do anything. I had to literally jump through hoops to find my downloads at https://clientportal.hasthemes.com.
Is there still a team developing this?
Aslam_Hasib
May 14, 2024A: Hi wyohost,
Thank you very much for reporting this to us.
First of all, we sincerely apologize for any inconvenience you experienced 🙏 It was so unfortunate of us to hear that you had to encounter such an unanticipated issue like that.
We were aware of the issue. The thing is, our website woolentor.com came across some technical difficulties due to a hosting-related issue.
But we can assure you that we took immediate action to address the issue.
And yes, of course. We have a dedicated team working on this plugin to enhance it further over time.
If you have any questions, suggestions, or feedback, please get in touch with our support team at 👉 https://woolentor.com/contact/
Your input plays a very crucial role in improving the plugin.
We truly appreciate your understanding and patience.
Kindest regards,
Aslam Hasib
pixeldroidOne up on me, I can't login for love nor money, seems this was money wasted. Appsumo, can somebody check that all those folks that paid for this tool can even access it any more?
Tarek_WooLentorHi pixeldroid,
Thank you very much for your valuable question.
I am extremely sorry to learn about the inconvenience you have experienced 😞
First of all, I would like to assure you that your money was not wasted at all.
Recently we encountered a few unanticipated issues with our previous client portal, https://clientportal.hasthemes.com, which adversely affected the management of various aspects such as products, licenses, users, and their support tickets.
So, to enhance the user experience for our valued users, we had to relocate the portal to https://portal.hasthemes.com/
Logging in to the site is pretty simple. Just visit https://woolentor.com/ and click the "Login" link, which is marked in the screenshot below 👇
https://prnt.sc/KLH9BF7ihVa9
Once you click the link, you will be directed to our current portal website, where you can effortlessly log in using the same credentials you have.
I hope this clarifies things for you. If there is anything else we can assist you with, feel free to reach out.
Kindest regards,
Tarek Aziz