I volunteer with an animal rescue and had sent an email to talk.to.a.real.person@wombot.io the email listed on their site on 5/29 asking if they had any non profit plans, we still do not have a response

We decided to try the LTD and we had an issue, support told us we did not follow instructions and that we should watch a 6 min youtube in order to solve it, the only thing we did wrong was put the company name instead of the website name, but they couldnt just tell us that

We finally got through and created the review account and got several unsolicited spam messages about making money and becoming an affiliate which is of no interest to us we just want to make reviews simple for our animal rescue, we asked them to stop and they said we can cancel our plan

They continued spamming us, we asked them to stop again and they ignored, we asked again and their exact reply was: Feel free to ignore or block further emails

We have stopped getting spam emails from them, but it seems they blocked our emails since they have not responded to our latest support emails

Their support is very rude and disrespectful, the tool seems useful but we are having issues getting it configured, the UI is not very user friendly