Can't get support
So we installed this a couple of months ago and are faced with an error. We've emailed support and can't seem to get a response and there doesn't seem to be anyone monitoring their inbox. Contact options for this company are also scarce. I'd tread lightly. I'll be looking for another portal to use with better support. However, the product does aesthetically look good, otherwise, hence the 3 tacos instead of 1.
Ahmed_WordPressPortal
May 9, 2024Hi James,
Sorry to hear that you had some trouble contacting us. but actually, we always reply to support tickets within 48 hours at maximum. If you need help or support for anything, please open a support ticket and don't use the contact form on our site but open a support ticket using
https://support.wppacks.com
The contact form is for pre-purchase questions and sales inquiries.
Please feel free to open a support ticket and then come back to share your experience with the support team here again :)