Worklenz Reviews

As I struggle with ADHS, it is very hard for me to plan my days and have all my to do's in Order: with Worklenz this works wonderfully... I really love it. the Only thing (which I may not have found yet) I don't like is, that I don't find any "how to" videos online or on Worklenz AND no customer support for things that don't work or I did wrong?

But really: I love it. I used Asana before and hated, that I needed an extra tool for the time tracking....

It's hard to like Worklenz, as the UX design feels far from logical, especially during project setup.

The flow focuses on metadata like status, health, estimates, and categories before the purpose of the project is even defined. That’s the wrong order. A project should start with a clear goal and intent, then move into structure and execution, not the other way around.

Projects are driven by purpose, and different types of work (research, product, marketing) require different workflows. Here, everything is treated the same and pushed into configuration too early, which creates friction and breaks the natural way of working.

There are also structural gaps. File management lacks proper folder organization, making it harder to scale and manage assets inside projects.

On top of that, important features seem to be locked behind higher-tier plans without clear upfront visibility. Capabilities like client portals, finance tracking, and advanced scheduling are positioned as premium add-ons, even though they are core to real project workflows.

The UI looks clean, but the underlying UX logic is not aligned with how work actually happens. It feels built for tracking and reporting rather than thinking, planning, and building.

Overall: lacks a solid foundation. Needs a purpose-first setup flow, proper file structure, and clearer feature accessibility to be usable at scale.

A Project tools should help with a clear overview and control of the different process, what this is not!

Here is my review of Worklenz.

I was looking for a simple, streamlined project tool that would deliver the results I wanted with just a few clicks. I have already ordered, used, and tested other project management tools. In another project, we use Nifty, which has also been introduced here before.

What makes Worklenz stand out is that I can gather all the relevant information in no time. Whether I need to quickly create tasks, view my developers’ worklogs, or get sufficient reporting for the moment, it’s all there. I can manage priorities and use other features, and if I want, I can dive deeper into the tool. So far, I’ve spent about a week with it and have found all the functions that matter to me.

The tool definitely has a lot to offer. It’s well-organized—not overloaded with thousands of tiny features, but a very good, reliable tool.

That’s why it gets five stars.

This is very embarrassing that this is a CRM, but it doesn't have a function to import leads via an Excel file

We’ve been using Worklenz consistently since last year, and it has become one of those rare tools that actually earns its place in our daily operations.

What immediately sets Worklenz apart is clarity. The interface is clean, intuitive, and thoughtfully designed—no clutter, no unnecessary friction. Within days, our entire team was aligned across projects, clients, timelines, and responsibilities without the usual learning curve that comes with project management software.

The task lists, Kanban views, scheduling, time tracking, analytics, and resource management all work together seamlessly. Nothing feels bolted on. Everything feels intentional. Whether managing internal workflows or client-facing projects, Worklenz keeps momentum high and confusion low.

Performance-wise, it’s fast and reliable. From quick task updates to deeper analytics, the platform feels responsive and stable—something that matters when your team lives inside the tool every day.

What we appreciate most is that Worklenz strikes the perfect balance between power and simplicity. It’s robust enough for serious operations, yet clean enough that it never becomes a burden. That’s a hard balance to achieve—and they nailed it.

After a full year of real-world use, we can confidently say this isn’t just another project management tool—it’s an operational backbone. If you’re managing teams, clients, or complex projects and want visibility, accountability, and flow in one place, Worklenz delivers.

Highly recommended.