WP Adminify

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Member since: Nov 2017Deals bought: 131
2 stars
2 stars
Posted: Nov 14, 2024

Issue with the backend when activating WP Adminify UI - SUPPORT NOT REACTING

I just recently bought WP Adminify (TIER 3) as it looked very promising. Really liked the idea of a toolkit for a cleaner UI of WordPress. However when I activat the adminify UI it makes the backend unusable due to the admin bar taking up almost 90% of the WP backend. I tried to reach out to customer support via their facebook group but there is no response. Sifting through the comments there, this seems not be the first time they're not getting back to their customers. I am about to refund due to this and hope AppSumo is vetting their SELECTED offerings more thorough when it comes to service and support. This is really embarassing.

Founder Team
Liton_WPAdminify

Liton_WPAdminify

Nov 16, 2024

We sincerely apologize for the issues you encountered with the backend UI and for the lack of response from our support team.

We understand how frustrating this must be and assure you that providing timely and effective support is our priority. We're committed to resolving the problem with the admin bar taking up most of the WP backend.

Maybe, Due to vacation, we are unable to respond fast.

Please allow us to assist you directly. Could you send us a message from our Website contact page?

Thank you for your patience and understanding. We value your feedback and are dedicated to improving your experience with WP Adminify.

So sorry for the communication issue.

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