Q: I purchased the plugin yesterday and created an author box, but the bio information for the box that I filled in is not yet showing.
It only shows when I am in WP edit mode. Please advise. Thanks.
LTDLover954PLUSDec 26, 2023
Founder Team
Ivan_WebFactoryLTD
May 14, 2024A: Hi,
Thanks for purchasing. Sorry about the problems.
Please contact our support team via email, and one of the agents will help you out ASAP.
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LTDLover954PLUS
Verified purchaser
What is your support email address?
Founder
Posted: Dec 27, 2023
You should contact us directly through the plugin, where you can find the support tab with the contact form.
KaleidocomPLUSVerified purchaser
Have you checked if it's in the correct field? There are two options and only one will show up live.