WPSubscription Questions

Showing 1 - 20 of 120 questions

Q: Is it ready?

Is WooCommerce Subscription Import ready?

Some time ago you wrote: "Our internal test run of Woo Subscriptions import worked great! Mapping, billing, and meta look solid, we’re refining the rest now. It’s on track."

WebBureauPLUSSep 8, 2025
See detail
Founder Team
AbuHuraira_ThriveDesk

AbuHuraira_ThriveDesk

Sep 8, 2025

A: Yes, you're absolutely right. Woo Subscription's import feature is ready and tested internally.

since it involves sensitive billing and payment data, we’re releasing it carefully. we’re currently offering one-on-one assisted migrations to ensure data integrity and smooth transitions.

Please reach out to our support team and we’ll personally help you migrate your subscriptions. Thanks for your...

Share
Helpful?

Q: Nobody replies on your chat. I have sent several messages. Can you check this please?

Sumoling123456PLUSAug 25, 2025
See detail
Founder Team
Nime_ThriveDesk

Nime_ThriveDesk

Aug 25, 2025

A: Apologies for the inconvenience. Our chatbot was activated to provide general assistance. However, our live agents are now available after lunch to assist you further.

Share
Helpful?

Q: 2 Questions

1) Does WPSubscription also have licensing generation for those selling applications that require license activation? (Similar to EasyDigitalDownloads plugin). If not, is there a plugin that works best with WPSubscription to handle activation codes?

2) Does WPSubscription have the ability to Sell Licensed Software with Activation Codes where WPSubscription manages:
a) the subscription?
b) the tier level?
c) can users manage their tier level?
d) can the admin manage the tier level?

asakhaiPLUSEdited Aug 25, 2025
See detail
Founder Team
Nime_ThriveDesk

Nime_ThriveDesk

Aug 26, 2025

A: For now, only creates recurring payments. It does not have any license management functions yet.
For tier management, we are developing a solution that allows users to switch between variations of a variable subscription. It is in development and has not been released yet.
Thank you.

Share
Helpful?

Q: Automated Renewals on Year / Monthly

Hi, I'm interested in the service you offer but have some questions:

1. Does it 'automaticly'withdraw the funds from the customers account if paid by creditcard or iDeal ? So i the customer doesn't have to transfer the funds manually per month / year.

2. If the first try of withdrawing the funds of client account is declined, does it try again?

3. Just to be sure, the customer doesn't has to transfer the funds manually right? It goes automaticly

Thank you!

Oktay.APLUSAug 24, 2025
See detail
Founder Team
Parvez_ThriveDesk

Parvez_ThriveDesk

Aug 25, 2025

A: Hello,
The whole purpose of the plugin is to collect payment automatically in recurring basis.

If it fail it’ll try again and again which we call smart retrying feature.

Share
Helpful?

Q: The Paddle is free plugin?

If i got it right you are linking for your own Paddle plugin?
Is that plugin i can use to make payments for free or it is paid plugin?

It seems there is paid version so what is the difference and can i use Paddle for free on my sites?

yydevelopment1PLUSAug 24, 2025
See detail
Founder Team
Nime_ThriveDesk

Nime_ThriveDesk

Aug 25, 2025

A: Yes, WPSubscription supports this paid Paddle plugin for WooCommerce payments. You need to buy the Paddle plugin separately to use it with WPSubscription.

Share
Helpful?