Fingers Crossed
I stacked 3 codes, and didn't get the opportunity to setup a test site before they shut the admin console down unfortunately. That being said, they are owning the issues and have committed to fixing them. For that reason I'll give these guys a break and let them focus on fixing the infrastructure management issues. As long as they are able to deliver in Q1 2021 and I get at least 5 years out of the service, I'll be happy. For this reason I'm taking a gamble and not refunding.
Taylor_WPSuperHost
May 9, 2024Hello Connel Sanders!
I want to start by saying I'm sorry you weren't able to get into your account to create test sites before we had to close the doors for a bit. We have been trying to remain as transparent as possible during this campaign and will continue to do so as we roll into the future. We have our sights set forward and we're focused on delivering the quality of service that the sumo-ling community expects and deserves.
Thank you for choosing to stick it out with us as we work on improving the system and releasing the bottlenecks. We hope that we can give you more than the 5 years of service you mentioned :)
Thanks again for the review here!