Al-EzziQ: Hello WPAutoBlog Team, Welcome to the AppSumo Marketplace.
First, I am impressed, and I would like to congratulate the WPAutoBlog team on this fantastic solution!
I am interested in buying the 6 codes, but I want you to please address the following questions to see if the WPAutoBlog platform is a good fit for my use cases:
1. Most of my global business customers are from the Middle East and Africa, and the Arabic language is critical for my online business. Does the WPAutoBlog platform support Right-to-Left (RTL) languages such as Arabic? If yes, do you have any Arabic companies that use your platform? Do you have a demo in both LTR & RTL languages so I can see the text alignment?
Note: For the WPAutoBlog platform to truly support RTL languages, the platform should be able to do text direction and text alignment of buttons, questions, and paragraphs. This is important because RTL languages read and write every HTML design element in reverse order, so when icons or arrows are on the left-hand side of the screen for the LTR, it would be in the reverse direction for the RTL. This is required for the perfect web design standards for RTL languages.
2. I am using a WordPress plugin called TranslatePress https://translatepress.com to translate the site from English to Arabic and vise versa. Can the WPAutoBlog plugin detect the language of the website? Would you please let me know if the TranslatePress plugin will be supported?
Thank you & looking forward to hearing from you.
Hendrik_WPAutoBlog
May 15, 2024A: Hi,
thanks for your comment, yes we offer Arabic, please try yourself if it works with your plugin or not.
Thanks,
Hendrik
Hello Hendrik,
I wish you took the time to address each question because you know the platform capabilities instead of asking me to waste more time to test the platform myself.
Thank you, and I am looking forward to hearing from you.
Why would it be a waste of time to test a product you want to buy?
We have a free trial you can use for that.
Customer service is very critical to me. When I purchase products, I also think customer support is equally important to the product's functioning. I was going to purchase 6 codes, but after seeing your negative attitude, now, I am OUT!
Hi,
yes we offer Arabic!
What specifically stops you from using our free trial to test the platform?
Surely for someone planning to spend $234 that would be worth the 5 minutes : )
Thanks,
Hendrik
Hendrik, I believe Al-Ezzi had a valid question and concern. He maybe an entrepreneur and concerned about impact to his business. You know technical details about your product in-and-out. I believe he was not looking for a trial-and-error if it works or not, but a confirmation from you as the Creator of the plugin. Maybe you could have respected his concern and given attention to a satisfactory response.
WPAutoBlog isn't a plugin to begin with, which might have caused his and your confusion. We are interacting with the REST API endpoint of your Wordpress installation which is the simplest and safest way to handle this and supports Arabic as I replied twice. I can only recommend to try our platform with the free trial. Of course this way we would also fully support all Arabic installations since there are not buttons or stuff like that within Wordpress, only the finished articles.
Hello Daron,
Thank you very much for your understanding and for feeling the pain some of the non-technical small business owners face.
Yes, the founder knows the Ins & Outs of the platform, and answering my questions should have been very simple instead of asking me to test it myself.
I have asked over 800 AppSumo platforms the same questions, and the founders addressed my questions without asking me to test the platform.
WPAutoBlog isn't a plugin to begin with, which might have caused his and your confusion. We are interacting with the REST API endpoint of your Wordpress installation which is the simplest and safest way to handle this and supports Arabic as I replied twice. I can only recommend to try our platform with the free trial. Of course this way we would also fully support all Arabic installations since there are not buttons or stuff like that within Wordpress, only the finished articles.
This also means that TranslatePress will be fully supported as well.
If I am not technical enough, the platform founders should be humble enough to teach me about the product instead of asking me to answer my own questions.
Again, Customer Service and support are critical to Sumo-lings after all the pain we had to go through with some of the bad vendors we dealt with. Customer support is equally important to the product's functioning when purchasing products.
Right now, I am not interested in buying your platform, even if it claims to solve World Hunger!
As explained it does support TranslatePress, you received quick support for all of your questions.
Good luck with another tool : )
Hi Al, you can also reach out via email to mail@wpautoblog.com if you have any further questions.
Thanks