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Q: Wierd chars in both your text and WP - Charset already changed

Hi

First impression - OK
Support - Unreachable from website - Please provide email. You form does not allow contact
Text output in Danish in your app sometimes generate wierd chars.
When publishing to WP the whole document looks bad

I already set the charset as described in your documentation - to no avail

Without this its impossible to use as I should now do all the same manual work as before

de0713d7a656497fad76ac32672ec909PLUSMar 26, 2025
Founder Team
Hendrik_WPAutoBlog

Hendrik_WPAutoBlog

Mar 26, 2025

A: Hi,

it does provide the solution, its sadly a charset problem which can be with your theme or database as well.

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Posted: Mar 26, 2025

I had the same issue the contact form doesn't have any way to reach out, just generic answers to FAQs.

Founder
Posted: Mar 26, 2025

The solution is to fix your charset problem which can be with your theme or database as well. It is not a problem with our tool and we have lots of customers from Germany or France who use it without any problem including special chars like ÄÖÜ or e, è, é, ê, ë.

The answer via email would be the same one as it is here.

Posted: Mar 26, 2025

Very short reply. The issue is also in your software + i requested an email to contact you

If this can’t be fixed then I can’t use it and will get a refund which would be sad. So please try with a little more info

Founder
Posted: Mar 26, 2025

The solution is to fix your charset problem which can be with your theme or database as well. It is not a problem with our tool and we have lots of customers from Germany or France who use it without any problem including special chars like ÄÖÜ or e, è, é, ê, ë.

The answer via email would be the same one as it is here.

Posted: Mar 26, 2025

Hi Hendeik

So you refuse to give support other than here ?

Second. I just told you that I created an article with your tool today and the same weird chats where in there. Not as many as when published.
, but none the less there

If I had an email I could send you a screen shot as proof and then maybe you could look into it.

I’m s fellow programmer and made lots of WP integrations like yours

Posted: Mar 26, 2025

Due to your previous responses I have chosen to refund. Actually sad as I think your product has potential

Founder
Posted: Mar 27, 2025

https://wordpress.org/support/topic/special-characters-coming-on-my-post/

Founder
Posted: Mar 27, 2025

https://wordpress.org/support/topic/special-characters-coming-on-my-post/