wpDataTables

Product details
nebo0919nebo0919
nebo0919PLUS
Oct 19, 2023

Q: Hi.

I have tried and tried to contact you multiple times by direct emailing and by submitting a ticket. Very annoyed by your non existent customer service. I have bought lifetime developer licenses for both wpamelia and wpdatatables and I additionally bought 3x appsumo codes to unlock additional features. But I can't understand why you completely ignore me. Why???

Founder Team
Milan_wpDataTables

Milan_wpDataTables

May 15, 2024

A: Hello,
Firstly, we would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets due of appsumo campaign. We are sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

Secondly, it's important to note that all your comments thus far have been declined by the Appsumo system. The exact reason for this denial is not entirely clear, but it is possible that they may be in violation of the Appsumo Community Guidelines, which is why responses have not been provided.

Please understand that every customer within our ecosystem holds significant value, regardless of whether they have purchased a single code or multiple codes , or purchased licences through our website. Your feedback and engagement are greatly appreciated.

We locate your tickets on our support platform and our support agents will help you as soon as possible.

We appreciate your understanding.

Best regards.

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