wpDataTables

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keith.masonkeith.mason
keith.mason
Aug 19, 2021

Q: Hi there, I purchased the 5 license deal last night - I have tried to redeem it today (on your landing page here = https://wpdatatables.

com/appsumo/), using the Appsumo code in my account. After filling it in and submitting the form, it says to check my emails. Nothing comes through (I have checked spam too).
So I then tried to setup a support ticket in https://tmsplugins.ticks but it won't let me as it says the purchase code is invalid??
So I then went back to your landing page to try and submit it again, and now that ALSO says the purchase code is invalid??!

Not great.

Please can someone give me a support email or phone number that I can contact to get this sorted out urgently please.

Thanks,
Keith

Founder Team
Bogdan_Trafft

Bogdan_Trafft

May 15, 2024

A: Hi there,
Thank you for your purchase.

Can you please open a pre-purchase question on our support platform and our agents will help you out.
https://tmsplugins.ticksy.com/submit/#100010481
Probably there was a typo in an email that you used to redeem the codes.

Best regards.

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