wpDataTables

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Member since: Jul 2020Deals bought: 97
5 stars
5 stars
Posted: Nov 19, 2024

Very hard to use, Tech support is hard to understand

Avoid if you are not very technical. I am technical and still can't understand how to use this. Also, I see a security vulnerability in Wordfence. So please use caution if you go with this.

Founder Team
Aleksandar_TMS

Aleksandar_TMS

Edited Nov 20, 2024

Hi there, and thank you for sharing your feedback.

Our support team, along with our plugin and documentation, strives to be as thorough as possible. Over the past decade, we’ve developed a wide range of features and functionalities, ensuring the plugin remains versatile and powerful. Our documentation is designed to cover every detail, and our support team works diligently to address all potential scenarios to help resolve customer inquiries.

With such a comprehensive plugin—supporting 8 different methods for creating tables, multiple file types for linked and imported tables, external database connections, and various database types—achieving simplicity can be challenging.

We’d genuinely appreciate your feedback on which specific aspects of the plugin you found difficult to use and what made communication with support challenging. Your input will help us identify areas for improvement and ensure we can assist you more effectively. We’d love to work with you to make you a true wpDataTables master!

Regarding the vulnerability - all previous vulnerabilities have been patched and that can be confirmed on Wordfence's website: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/wpdatatables

They affected earlier versions (older than 6.3.1), so the plugin is safe, no worries!

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