I have top subscription for WPSubscriptions and am considering Top subscription for this plugin as well. Does it have multi-currency if not is it on your roadmap, also is multi-currency on the roadmap for WPSubscriptions ?
many thanks
Glyn
Founder Team
Nime
Oct 1, 2026
A: WPSmartPay supports over 150 currencies, but it operates on one base currency per store. Neither plugin has a native multi-currency switcher right now. Dynamic multi-currency switching is on our roadmap for WPSmartPay.
Q: Are additional email shortcodes available or planned?
I've been reviewing SmartPay's customer email notifications and would like to use them, but the available shortcodes seem too limited for us to replace our existing transactional emails. For example, the order emails don't appear to have a shortcode for the form/product purchased or a checkout/retry URL. The subscription emails add subscription ID, billing period, and next renewal date, but I...
Founder Team
Nime
Oct 1, 2026
A: Hi, There are currently no undocumented shortcodes, so only the tags displayed in the email settings are supported right now. We understand that missing details like product or form names, retry links, and direct billing portal URLs make it hard to use them as primary transactional emails. Adding these tags is on our roadmap, so you will not need extra tools in the future. For now, you can...
Q: Does it support Meta Pixel and Conversions API (CAPI), either natively or through a compatible plugin?
Hi! I’m considering WP Smart Pay and need to track purchases from Meta ads.
Does it support Meta Pixel and Conversions API (CAPI), either natively or through a compatible plugin?
Specifically, can it: - Send Purchase events only after successful payment, including value and currency? - Deduplicate browser Pixel and server CAPI events using the same event ID? - Pass customer matching data and...
Founder Team
Nime
Edited Sep 29, 2026
A: Hi, Right now, you can handle basic browser tracking by redirecting users to a custom thank-you page after payment. For full server-side CAPI tracking, you would need a custom setup using our outgoing webhooks (included in Pro) sent to tools like Zapier, Make, or server-side GTM.
However, we don't support Meta Pixel or CAPI natively yet, so advanced tracking like deduplication or passing...
Q: How do you handle support and update regressions for lifetime license holders?
Before buying, I have a question about support and updates. I was honestly a bit alarmed to find negative reviews on WordPress.org and Trustpilot about slow support and updates that broke compatibility (e.g. with EDD plugins), and there is little recent feedback to show whether this has improved.
Is the 24-hour response time also valid for lifetime license holders, and what is the typical time to...
Founder Team
Nime
Sep 29, 2026
A: Hi Nicolet, Thanks for your questions. We understand your concern and agree that support and updates need to be reliable. Since then, we have released Version 3 and are fully committed to improving both support and product quality. We aim to resolve issues within 24 hours, except during our Friday-Saturday weekend.
All updates and compatibility fixes are included with lifetime licenses.
My customers are mainly businesses in the EU. When selling to them they need to add a local EU country VAT number and the shop (we) have to check that with the VIES system so that I can issue a 0% VAT invoice. Otherwise i need to be able to add a EU VAT nr to be able to charge the VAT. So is it possible to check against the vies system? if no can that be added? and can i add a EU VAT Nr so that i can sell to EU Consumers?
Founder Team
Nime
Sep 29, 2026
A: Hi, WPSmartPay does not support native VIES VAT validation or 0% reverse-charge EU B2B transactions, as it only handles basic tax rates. However, using our Paddle integration will handle EU VAT validation and compliance automatically. We have also noted native VIES verification as a feature request for our dev team.
Q: Multi-Currency
I have top subscription for WPSubscriptions and am considering Top subscription for this plugin as well. Does it have multi-currency if not is it on your roadmap, also is multi-currency on the roadmap for WPSubscriptions ?
many thanks
Glyn
Nime
Oct 1, 2026A: WPSmartPay supports over 150 currencies, but it operates on one base currency per store. Neither plugin has a native multi-currency switcher right now. Dynamic multi-currency switching is on our roadmap for WPSmartPay.
Share WPSmartPay
Q: Are additional email shortcodes available or planned?
I've been reviewing SmartPay's customer email notifications and would like to use them, but the available shortcodes seem too limited for us to replace our existing transactional emails.
For example, the order emails don't appear to have a shortcode for the form/product purchased or a checkout/retry URL. The subscription emails add subscription ID, billing period, and next renewal date, but I...
Nime
Oct 1, 2026A: Hi,
There are currently no undocumented shortcodes, so only the tags displayed in the email settings are supported right now. We understand that missing details like product or form names, retry links, and direct billing portal URLs make it hard to use them as primary transactional emails.
Adding these tags is on our roadmap, so you will not need extra tools in the future. For now, you can...
Share WPSmartPay
Q: Does it support Meta Pixel and Conversions API (CAPI), either natively or through a compatible plugin?
Hi! I’m considering WP Smart Pay and need to track purchases from Meta ads.
Does it support Meta Pixel and Conversions API (CAPI), either natively or through a compatible plugin?
Specifically, can it:
- Send Purchase events only after successful payment, including value and currency?
- Deduplicate browser Pixel and server CAPI events using the same event ID?
- Pass customer matching data and...
Nime
Edited Sep 29, 2026A: Hi,
Right now, you can handle basic browser tracking by redirecting users to a custom thank-you page after payment. For full server-side CAPI tracking, you would need a custom setup using our outgoing webhooks (included in Pro) sent to tools like Zapier, Make, or server-side GTM.
However, we don't support Meta Pixel or CAPI natively yet, so advanced tracking like deduplication or passing...
Share WPSmartPay
Q: How do you handle support and update regressions for lifetime license holders?
Before buying, I have a question about support and updates. I was honestly a bit alarmed to find negative reviews on WordPress.org and Trustpilot about slow support and updates that broke compatibility (e.g. with EDD plugins), and there is little recent feedback to show whether this has improved.
Is the 24-hour response time also valid for lifetime license holders, and what is the typical time to...
Nime
Sep 29, 2026A: Hi Nicolet,
Thanks for your questions. We understand your concern and agree that support and updates need to be reliable. Since then, we have released Version 3 and are fully committed to improving both support and product quality. We aim to resolve issues within 24 hours, except during our Friday-Saturday weekend.
All updates and compatibility fixes are included with lifetime licenses.
Share WPSmartPay
Q: Is B2B transactions supported?
My customers are mainly businesses in the EU. When selling to them they need to add a local EU country VAT number and the shop (we) have to check that with the VIES system so that I can issue a 0% VAT invoice.
Otherwise i need to be able to add a EU VAT nr to be able to charge the VAT.
So is it possible to check against the vies system? if no can that be added? and can i add a EU VAT Nr so that i can sell to EU Consumers?
Nime
Sep 29, 2026A: Hi,
WPSmartPay does not support native VIES VAT validation or 0% reverse-charge EU B2B transactions, as it only handles basic tax rates.
However, using our Paddle integration will handle EU VAT validation and compliance automatically. We have also noted native VIES verification as a feature request for our dev team.
Share WPSmartPay