gdraysonQ: Updates
The deal terms say that we get Premium Plan updates - however, looking at your website I do not see a premium plan. Could you please direct me to the page that shows what this plan contains please. Thank you.
Hendrik_WPAutoBlog
Jun 11, 2026A: Hi, I am not sure what this refers to, you can see all tiers in the deal description and what features are included.
Given we had this discussion before, I think this will be helpful for you:
Q: What is the difference between updates and new features?
An update improves or fixes what already exists, often focusing on security patches, bug fixes, and performance. A new feature introduces completely fresh tools, functionalities, or capabilities that were not previously available in the product.
Verified purchaser
Sadly, you ignored my request previously, as you are this time also. I have been a customer of AppSumo for over a decade now so I understand how it works. Please just direct me to the details of your published Premium Plan on your website.
I didn't ignore your request, I answered it in detail, but sadly you refuse to read or accept my answer.
1. There is no premium plan on our website.
2. You can find which feature is included in which tier here: https://appsumo.com/products/writeseed-ai-content-writer/
Thanks for reading and accepting my answer and have a nice day ahead!
Verified purchaser
So the way it works is we purchase from AppSumo, and that purchase is mapped to a specific plan that is being sold to the public and described on your website. Any updates to that plan are carried forward to AppSumo users. If plans are renamed on your website then, we are moved to the plan with the nearest functionality. Please give me the URL of this plan.
You can find which feature is included in which tier here: https://appsumo.com/products/writeseed-ai-content-writer/
Thanks for reading and accepting my answer and have a nice day ahead!
Verified purchaser
Hendrik - I suggest you re-read your terms and conditions with AppSumo - I will let them know you have misunderstood how this all works.
I am perfectly aware of them, you have access to all the features that you paid for and received all the updates as well. No amount of arguing will change anything about that. Also please take a hint, no other user is having these problems.