Beware this product. I know it's not here on AppSumo anymore but since Greg left, it's not being supported either and as others have mentioned it does weird things like only transcribes a few files and then just refused to do more. It will reset for the month early or late without warning. But mostly, it's customer service chat, email address or online entry; none of them get you an answer. You are on your own. This is yet another of those apps that AppSumo was all too happy to sell, but if you're over your certain number of days, too bad! :-(
Since two weeks it's not transcribing and making content anymore... Got in touch with Greg and the team, but it still hasn't been solved. It's more of a hassle that anything else at the minute. The first two recordings got transcribed and co smoothly, but now I'm starting to get really annoyed. Apparently its not on my end of the product, but with them - since they told me so, but my problem hasn't been solved in the past two weeks...
I uploaded an mp3 file consisting of a conversation between a customer and a service tech, and the transcription was excellent. Most impressive was the different ways it compiled the transcript and the rewritten options it provided. Simply Amazing. Also I emailed a question to the support email and got a response within 5 min.
Enjoying the ability to generate content in different formats from exsiting episdoes! Works exactly as advertised. Definitely hope to see a better interface in the future, but the simple no frills interface currently still delivers nice content. Hope to see more content types, the ability to customize content outputs and types more, and maybe even connect directly to a few services even would be cool.
Founder Team
Greg_Wysper
May 9, 2024
Hey Jack, Thanks for the review! We're working on updating the UI over the next two weeks, so you'll start to see some updates. We've tried to keep things as simple as possible up to this point.
RE: Content outputs and customization, we recently released V1 of our Custom Prompts functionality, so test it out and let me know what you think!
Verified purchaser
Not being supported!
Beware this product. I know it's not here on AppSumo anymore but since Greg left, it's not being supported either and as others have mentioned it does weird things like only transcribes a few files and then just refused to do more. It will reset for the month early or late without warning. But mostly, it's customer service chat, email address or online entry; none of them get you an answer. You are on your own. This is yet another of those apps that AppSumo was all too happy to sell, but if you're over your certain number of days, too bad! :-(
Share Wysper
Verified purchaser
Pain in the bum
Since two weeks it's not transcribing and making content anymore... Got in touch with Greg and the team, but it still hasn't been solved. It's more of a hassle that anything else at the minute. The first two recordings got transcribed and co smoothly, but now I'm starting to get really annoyed. Apparently its not on my end of the product, but with them - since they told me so, but my problem hasn't been solved in the past two weeks...
Share Wysper
Verified purchaser
Great Investment
I absolutely love Wysper! I bought Tier 1 and immediately upgraded to Tier 2, and I regret not upgrading to Tier 3. Exceeded all expectations
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Verified purchaser
Amazing software
I uploaded an mp3 file consisting of a conversation between a customer and a service tech, and the transcription was excellent. Most impressive was the different ways it compiled the transcript and the rewritten options it provided. Simply Amazing. Also I emailed a question to the support email and got a response within 5 min.
Share Wysper
Verified purchaser
Great tool so far
Enjoying the ability to generate content in different formats from exsiting episdoes! Works exactly as advertised. Definitely hope to see a better interface in the future, but the simple no frills interface currently still delivers nice content. Hope to see more content types, the ability to customize content outputs and types more, and maybe even connect directly to a few services even would be cool.
Greg_Wysper
May 9, 2024Hey Jack, Thanks for the review! We're working on updating the UI over the next two weeks, so you'll start to see some updates. We've tried to keep things as simple as possible up to this point.
RE: Content outputs and customization, we recently released V1 of our Custom Prompts functionality, so test it out and let me know what you think!
Share Wysper