A: Suppse if a user is interacting with your chatbot, you can see the ongoing conversation streaming in the livechat panel and intervene to give the best support to the user. Sometimes AI may not provide the best support to your users so a human can and this feature allows humans to do so. You can get more information on the website.

Ticketing feature lets users raise ticket during convesation. Xbot can also raise tickets by undersating users' intent. You can alos manage tickets by assigning the tickets to your team members or groups.

I did not understand what did you mean by ticket from email?

Yes chatbots and Live chats have the branding. But if you choose our highest plan the branding will disappear.

If you need to train more data you can request us via mail and get additional credit for more data training. Only texts are get training in the data not images. So only text data of 100 mb will be trained regardless of images or pdf size.

SharurAI is new in the field of Hybrid customer support and that is why we are offering LTD deals to our early adopters.