How do you compare to customer. | Xoal | AppSumo

Xoal

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mhcozy2PLUS

Feb 28, 2025

Q: How do you compare to customer.io?

I notice you have very similar functionality to customer.io

What makes you different?

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Hi Xoal Team, I’m honestly baffled. I purchased your highest-tier plan on AppSumo, which clearly markets itself as unlocking your complete feature set — yet core features like WhatsApp and Push Notifications are still locked. How is that even remotely acceptable? You must be the only vendor on AppSumo pulling this kind of stunt — advertising “full access” and then gating critical features behind invisible walls. That’s not just confusing, it’s borderline deceptive. I’ve invested in your platform in good faith, expecting the full suite. I’d like this corrected immediately — or at the very least, a transparent explanation as to why this is happening. Looking forward to a prompt and fair resolution. Best, Marvin Buckley
"If so, does it include an image, title, and description? And are we able to customize the template based on RSS item tags?"
In looking at Tier 3, I'm trying to figure out if the: - 50,000 contacts - 150,000 emails per month - 1,500,000 events per month are spread out across all workspaces or if they are for each workspace you create. What happens when you reach the limits? Finally, I'm also looking at you schedule product on AppSumo. Do you currently or so you have plans to connect them in a single dashboard for easy access for users who have both products?
Or is it for actual automating activities and not just msgs? Other than pushing communications from triggers, im not sure what it does? Its not a Make or Zapier. So is it a html webhook & visual work flow communications triggering msgs/action pushing version of them: Pabbly Zapier etc? But not as many sophisticated or available integrations as them? More Html & or webhook internal API system behind the scenes? Thx for the clarity.

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