Still in beta, buggy and No support
I tried the app, and the idea behind it is' not bad at all.
The problem lies in various aspects, when I tested the buy now button was not working, we can't hide or delete placeholders, so for example, if the template has 5 images and it fills with 3, we can't hide or remove the IMAGE placeholders for the remaining ones.
We can't remove sections, the template can't be re-arranged or modified in terms of elements.
some fields can't be modified, for example in my test the price was wrong and well, we can't modify that.
Last, the support is totally absent, their discord community is abandoned, and the bot-ticketing system is in place, but no one is answering.
I tried also to email the founder with no luck as he suggested in a question here on AS.
Until they set up a proper app and fewer bugs and support where they can answer, it's a total waste of money so I won't recommend buying.,
So far you're buying a template that, with AI, will fill the fields and no more.
AnassEch
Jul 7, 2024Hi Digitalfastmind,
Thank you for your detailed feedback and for highlighting these issues. I’m really sorry to hear about your experience and I want to address your concerns directly:
Buy Now Button: Normally, the buy now button works well. However, around 5% of stores might have different structures that can cause this bug. No worries, we are fixing these cases too.
Placeholders and Sections: We’re planning updates to allow hiding and removing placeholders, as well as better template customization, including re-arranging and modifying elements.
Price Modification: The price should be edited directly in Shopify, not in xPage. This ensures consistency and accuracy across your store. After importing the landing page, you can set the correct price in your product settings in Shopify.
Support Issues: I apologize for the lack of response. We’re improving our support system and will ensure better availability. You can always reach me directly at anass@xpage.ai, and I will prioritize your case personally. Please note that Discord is not our main support channel. You can contact us via the main email, through online chat on the homepage, or directly through my email.
Thanks for your feedback. We value such input as it helps us improve the user experience, which is exactly why we’re here.
Best,
Anass