A: Thank you for reaching out to us with your concerns regarding our Facebook group and unanswered questions. We apologize for any frustration this may have caused.

While our Facebook group serves as a platform for community interaction, it is not the primary channel we use for addressing customer inquiries. We encourage users to contact us directly through our other support channels for a more efficient and timely response.

Our support team primarily handles inquiries via email and through our chat widget on our website. These channels allow us to provide personalized assistance and ensure that we address each question or concern thoroughly.

I assure you that our company is functioning optimally, and we are committed to providing excellent support to all our valued customers. To address your specific inquiry, please indicate the nature of your issue and kindly forward it to us via email or reach out to us through our chat widget. This will help us swiftly assist you and resolve any outstanding concerns.

Thank you for your understanding and cooperation