Q: Haven't heard back from support
Is Copytrack making legit requests on behalf of YayImages asking us for licensing status? What do we need to do?
Verified purchaser
How is that even a thing? YayImages offers non-exclusive RF images and generally is not the copyright holder or the exclusive place where a licence may be acquired. I use Copytrack myself, as an artist, but how can a non-exclusive stock agency use Copytrack? That does not look serious.
If you contact our support, we can request to close any cases related to your account or your downloaded images on your behalf. While any artist can upload their images to these services and pursue copyright claims, if you purchased the artist's image through us beforehand, we can help resolve those cases.
Thanks I did but have not heard back