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Member since: Nov 2015Deals bought: 343
1 stars
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Posted: Dec 3, 2018

Keeps telling me to upgrade even though i have added my appsumo code!

Keeps telling me to upgrade even though i have added my appsumo code! No support system only feedback thing. I uploaded a sketch file and it keeps asking for an upgrade well my account is upgraded so totally pointless for me especially when i cant reach out to anyone!

Founder Team
Alfonso_Yotako

Alfonso_Yotako

May 9, 2024

Hi,

Thanks for your feedback.
As answered to other questions Sketch is not supported yet!
https://www.yotako.io/documentation

As per the support on weekends, I am afraid that it is not available for Business Plans which is the one offered in AppSumo (even if we are treating some demands during weekends too, sorry yours were not). If you want to ensure to have support during weekends you will need a Premium account instead.

Thanks again,

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