I just also refunded all 5 codes. | youengage

youengage

ShopaholicPLUS

Sep 21, 2021

Q: I just also refunded all 5 codes.

Too bad as it looks like a great app. Two days in a row, site inaccessible. Email to support went unanswered. Appsumo should have vetted this company as it seems short lived.

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I have just REFUND 3 codes for your bad customer service I have written 3 times and they have not responded. Because by activating 3 codes, only 2 codes have given me the value. I asked for help and clarification. In their chat it says that in 3 hours they return, other times they say that they are active and they do not respond either. Neither in 3 nor in 4 days. And also the answers that you have given here to our colleagues we have not liked ANYTHING. It has been very unprofessional and in some cases the responses have been as if we were fools. No thanks!!! In short, you are not reliable for us to give good support, that is why we have returned the 3 codes. And there are as many survey APPs and in APPSUMO they come out as 3 as yours. There is NO problem for us to return the codes for their bad SUPPORT. And we already have 2 survey APPs we just wanted to have more for a change. We have stayed with another a third APP that is 'QWARY' that are great and respond very fast. Well, as you can see, we have not left any negative testimony. Because we were going to give him only 2 Tacos. But we do not believe that it is has made them change. I hope you learn to treat your clients better. LUCK!!!!
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