We have experienced app/system issues since November last year about the failure to send scheduled emails from automation. To make the issue worse, all of the intended scheduled emails went out on inappropriate dates. Despite multiple follow-ups, we haven't heard back from them regarding this issue, and it has not been resolved up to now.

Fast-forward to Feb 3. Even the regular email campaigns that need to be sent out manually do not work. We sent another technical support issue about it, and again, despite multiple follow-ups, we haven't heard from them since Feb 5.

In summary, Zagomail is unusable. Even its most basic feature, sending emails, is not functional. To make it worse, their support is unresponsive, and they just leave their users hanging.