Verified purchaser
Used to work - Doesn't anymore
This used to be a great software when I first bought it, I actually just upgraded tiers to increase subaccount limits. My clients loved it, I loved it... and then POOF error messages across the board. No emails can be sent from the software (so no campaigns, no test emails, no user signups, etc..). Support is almost entirely unresponsive via chat bot and email. I say "almost" because I actually did get the following email from them (after over a week of radio silence):
"Hi there,
We 're experiencing some outage on sending, our team is working to fix it and we will update you once done. Sorry for any inconvenience.
Michael
Zagomail"
However, I've heard nothing since...
Abi_Zagomail
Feb 7, 2025We are currently experiencing email sending issues due to an IP downtime from our provider, QuadraNet. This may affect email confirmations and other notifications.
Our team is actively working to mitigate the impact, and we are closely monitoring the situation. You can check the status of the incident here: https://status.quadranet.com/ and https://zagomail.freshstatus.io/
We sincerely apologize for the inconvenience and appreciate your patience. We will provide updates as soon as we have more information.
Thank you for your understanding.