Hi Gurtaj, is it really true that Tier 3 Sumolings have to pay extra for custom domains now?
You introduced a new “Business Plan” just to move this feature out of reach… that feels really off. We supported you early, trusted you, and bought the highest tier. You wouldn’t seriously want your loyal backers to feel tricked like that, right?
Can you clear this up?
Founder Team
Gurtaj_zcal
Nov 17, 2025
A: Hi there — thank you for taking the time to share your concerns, and I completely understand why this change felt confusing.
To clarify: the AppSumo deal granted lifetime access to our Pro Plan, exactly as it existed at the time of the promotion. The Pro Plan has never included CNAME/custom domains, and this wasn’t a feature that was removed or shifted away from AppSumo customers. When we...
on Jan 25 you said CNAME was on the roadmap and you weren’t sure which tier it would be in. I bought the highest tier because of that. (Check my account — we only have 2 users.) It was clearly a CNAME-motivated purchase.
Now it’s locked behind a new Business Plan, and honestly, I feel scammed. What can we do here?
I agree. It was definitely stated that CNAME would be available on one of the tiers later this year. They should do the right thing and add it to tier 3.
Q: Return to Appsumo?
Do you plan to come back to Appsumo? If yes, when?
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Q: ANy new Tier for CNAME and Custom Domain & Email?
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Q: CNAME/ CUSTOM DOMAIN
Hi Gurtaj,
is it really true that Tier 3 Sumolings have to pay extra for custom domains now?
You introduced a new “Business Plan” just to move this feature out of reach… that feels really off. We supported you early, trusted you, and bought the highest tier. You wouldn’t seriously want your loyal backers to feel tricked like that, right?
Can you clear this up?
Gurtaj_zcal
Nov 17, 2025A: Hi there — thank you for taking the time to share your concerns, and I completely understand why this change felt confusing.
To clarify: the AppSumo deal granted lifetime access to our Pro Plan, exactly as it existed at the time of the promotion. The Pro Plan has never included CNAME/custom domains, and this wasn’t a feature that was removed or shifted away from AppSumo customers. When we...
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Hi Gurtaj,
on Jan 25 you said CNAME was on the roadmap and you weren’t sure which tier it would be in. I bought the highest tier because of that. (Check my account — we only have 2 users.) It was clearly a CNAME-motivated purchase.
Now it’s locked behind a new Business Plan, and honestly, I feel scammed. What can we do here?
I agree. It was definitely stated that CNAME would be available on one of the tiers later this year. They should do the right thing and add it to tier 3.
Otherwise, I’d accept a refund at this point. Let’s see what Gurtaj decides to do. I think he’s a good guy who just made a wrong move.
Gurtaj? Are you still with me?
Q: They released CUSTOM DOMIAN but YOU HAVE TO PAY.. It
They released CUSTOM DOMIAN but YOU HAVE TO PAY.. Would you not offer the CUSTOM DOMAIN with a one time payment?
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of course not - we gave them the idea, but like so many founders, they developed a new "plan" so that they didn't need to give us the benefit!
Q: A date for the availability of a full API?
You announced that the API would be developed immediately after the webhooks.
The webhooks arrived, but, three months later, there's still no API, and it doesn't appear on your roadmap (Trello).
Can you please tell us when a full API, including the ability to create and cancel appointments, will be available?
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