1.).Welcome back 🙏. With your Business Plan add-on feature, does this give us the option to use your software to assist our clients with your software?
2.) Can you explain what unlimited teams mean?
3.) Can each user or team have its own workspace, seperate from other teams to view?
Founder Team
Gurtaj_zcal
Jan 15, 2026
A: Hi! We're happy to answer your questions:
1) Yes, with the powerful branding features now offered in the Business Plan, zcal can be used as a white-label solution for provisioning accounts for external (agency) clients.
2) "Unlimited Teams" means there is no cap on the number of distinct groups you can create within your organization. This is particularly useful if your company has many...
Please don’t ignore my question as it’s very valid and I’m seeing you are choosing to answer some questions and ignoring others. I’m not an early backer. I’m looking at entering this round now. But lots of members of the community have raised several red flags.
1) since you screwed over previous buyers with the add on. Will this happen again with this purchase?
Hi , could you please clarify how the business plan add on works for Tier 1 ? 1) Business plan says unlimited teams (create multiple teams, each with separate users and branding) 2) if Tier 1 has 3 users are you saying we can have max four teams mix & match of the thread users ? , so it’s not unlimited ? 3) can we buy add on after AppSumo campaign? 4)just curios, if I purchase T3 plus business...
Founder Team
Gurtaj_zcal
Jan 15, 2026
A: Hi, we're happy to answer your questions:
1) Tier 1 supports 3 seats with up to 1 team. With the Business plan add-on, you can organize these seats into unlimited teams i.e. Sales, Support, etc. 2) Without the Business plan add-on, you can only add the 3 users to a single team. You'll need the Business plan add-on if you want to add more teams. The number of seats does not change. 3) No, the...
I am trying to upgrade from what I previously bought, which was a Tier One. I'm trying to get to tier 3 by adding the Business Plan to it.
How do I add the two new tiers (upgrade) and add the Business Plan? I'm not seeing a way to that. Thanks!
Founder Team
Gurtaj_zcal
Jan 15, 2026
A: Hi!
Yes, you can upgrade from Tier 1 to Tier 3 by following these steps: https://help.appsumo.com/article/106-upgrading-downgrading-my-license#:~:text=Head%20to%20the%20%22Products%22%20page,the%20%22Next%3A%20Payment%22%20button
To purchase the Business plan add-on separately, follow these steps: https://zcal.co/upgrade-appsumo-business-plan
I bought Tier one last year. I may upgrade to a higher tier but I might just want to add the Business Plan upgrade. Can just the upgrade be purchased? And if I want to get tier 2 or 3, would my previous purchase count toward this?
Q: Software Clarification Questions
Hello Support Team,
1.).Welcome back 🙏. With your Business Plan add-on feature, does this give us the option to use your software to assist our clients with your software?
2.) Can you explain what unlimited teams mean?
3.) Can each user or team have its own workspace, seperate from other teams to view?
Gurtaj_zcal
Jan 15, 2026A: Hi! We're happy to answer your questions:
1) Yes, with the powerful branding features now offered in the Business Plan, zcal can be used as a white-label solution for provisioning accounts for external (agency) clients.
2) "Unlimited Teams" means there is no cap on the number of distinct groups you can create within your organization. This is particularly useful if your company has many...
Share zcal
Q: Founder questions…don’t ignore please.
Please don’t ignore my question as it’s very valid and I’m seeing you are choosing to answer some questions and ignoring others. I’m not an early backer. I’m looking at entering this round now. But lots of members of the community have raised several red flags.
1) since you screwed over previous buyers with the add on. Will this happen again with this purchase?
2) I’ve seen multiple remarks...
Share zcal
Q: Clarification on Business plan
Hi , could you please clarify how the business plan add on works for Tier 1 ?
1) Business plan says unlimited teams (create multiple teams, each with separate users and branding)
2) if Tier 1 has 3 users are you saying we can have max four teams mix & match of the thread users ? , so it’s not unlimited ?
3) can we buy add on after AppSumo campaign?
4)just curios, if I purchase T3 plus business...
Gurtaj_zcal
Jan 15, 2026A: Hi, we're happy to answer your questions:
1) Tier 1 supports 3 seats with up to 1 team. With the Business plan add-on, you can organize these seats into unlimited teams i.e. Sales, Support, etc.
2) Without the Business plan add-on, you can only add the 3 users to a single team. You'll need the Business plan add-on if you want to add more teams. The number of seats does not change.
3) No, the...
Share zcal
Q: Upgrading from Previously Bought
Hi there!
I am trying to upgrade from what I previously bought, which was a Tier One. I'm trying to get to tier 3 by adding the Business Plan to it.
How do I add the two new tiers (upgrade) and add the Business Plan? I'm not seeing a way to that. Thanks!
Gurtaj_zcal
Jan 15, 2026A: Hi!
Yes, you can upgrade from Tier 1 to Tier 3 by following these steps:
https://help.appsumo.com/article/106-upgrading-downgrading-my-license#:~:text=Head%20to%20the%20%22Products%22%20page,the%20%22Next%3A%20Payment%22%20button
To purchase the Business plan add-on separately, follow these steps: https://zcal.co/upgrade-appsumo-business-plan
Share zcal
I bought Tier one last year. I may upgrade to a higher tier but I might just want to add the Business Plan upgrade. Can just the upgrade be purchased? And if I want to get tier 2 or 3, would my previous purchase count toward this?
Verified purchaser
Yes, you can purchase the Business plan separately by following these steps: https://zcal.co/upgrade-appsumo-business-plan
When upgrading to a higher tier plan, AppSumo will only charge the difference in price.
Q: I added $99
I don't see where the extra features are, custom email domains, custom email sender domains, and where do I see the text usage?
Gurtaj_zcal
Jan 13, 2026A: Hi, you can find these features as well as your SMS credits at https://zcal.co/account.
Share zcal