Micha_fMicha_f
Micha_f
Feb 2, 2026

Q: SMS deducted even though no calendar is active?

Hello, my account shows that I have used 592/750 text messages, even though I do not currently have an active or shared calendar. No text messages have been sent. I am experiencing this issue on two different accounts. Why are text messages being deducted from my customer account? Did you send text messages to former customers for appointments that were made six months ago?

Founder Team
Gurtaj_zcal

Gurtaj_zcal

Feb 4, 2026

A: Hi - can you please email support@zcal.co with the 2 accounts where you're seeing this issue? We'll need to check the accounts to trace the credit usage.

Share
Helpful?
Log in to join the conversation