dinosaurausQ: Support problems?
Hello!
I am the person who left a review at https://appsumo.com/products/zcal/reviews/the-bones-are-there-but-theres-a-lot-of-335449/
You asked me some questions in your reply and said you wanted to pick my brains. I responded by email to your support email address 3 days ago and heard nothing back. Similarly, I sent a message to your live chat on Tue 14 and Wed 15 Jan and neither was responded to.
Given how good you have been about responding to questions and reviews here, I imagine there must be some kind of issue with your support that perhaps you are not aware of?
Gurtaj_zcal
Jan 22, 2025A: Thanks for letting us know - I'll follow up with the support team. Unfortunately we've been getting an influx of support requests recently so our response time is a bit slower than usual, but we are trying to work through all of them