Q: Tier 1 + The add-on vs Tier 3 + add-on
If I got tier 1 plus the add on ,what is the difference between this and buying tier 3 plus the add on?
I see no need for tier 3 , am I right?
Also , does the add-on paid once or annual fees?
Gurtaj_zcal
Jan 12, 2026A: Hi, the only difference between Tiers 1-3 is in the number of seats supported.
The Business plan add-on is a one-time payment.
But the add on allow unlimited teams, does this mean un limited users? Or there is a difference between users and teams?
Verified purchaser
Hi - teams are a way you can split up your organization or different brands you manage. Each team can have their own name, URL, custom domain, email and branded colors. Users are the people you add to your teams - you can add a user to a single team or add them to multiple teams. Regardless of how many teams the user is on, one user = one seat