Q: Hi Nick, in 2021, I purchased the LTD for Zenwireframe.
com, as it was known at that time. Not long after, without any announcement, the site was discontinued and integrated into Zen Flowchart. And now, it appears that you have separated it again and removed it from Zen Flowchart on its own domain, once more without announcing it to existing (LTD) customers. So I have two questions:
1. Are existing LTDs automatically honored in this new version? 2. Can you promise to start informing existing customers from now on, please?
Did you get anywhere with this? The exact same thing happened to me and I emailed support after I saw the answer to your question but never got a response. Very unfortunate because the wireframe tool was very useful for the brief time I got to use it but it really seems like a bait and switch.
Q: Would be good to have custom blocks that can be reused across projects.
Q: What happened to the website and the deal?
When I go to the website, it redirects to zenflowchart.
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Bizarre! Second time he does that, also happend before (see my question below) Big Fail!
Q: Good day!
This looks great, however, I wanna use it with Adobe suite :'/
Any chance it's possible?
Vector export please T_T (PDF, SVG, AI)
Best if it could synchronize with Illustrator or Adobe XD (even though I don't use XD).
Thanks!
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Q: Hi Nick, in 2021, I purchased the LTD for Zenwireframe.
com, as it was known at that time. Not long after, without any announcement, the site was discontinued and integrated into Zen Flowchart. And now, it appears that you have separated it again and removed it from Zen Flowchart on its own domain, once more without announcing it to existing (LTD) customers. So I have two questions:
1. Are existing LTDs automatically honored in this new version?
2. Can you promise to start informing existing customers from now on, please?
nickhoang
May 15, 2024A: Yes, please email us at help@zenframe.com with your previous purchase' order and we'll upgrade your account! Cheers, Nick.
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Did you get anywhere with this? The exact same thing happened to me and I emailed support after I saw the answer to your question but never got a response. Very unfortunate because the wireframe tool was very useful for the brief time I got to use it but it really seems like a bait and switch.
Q: Would be good to have custom blocks that can be reused across projects.
On the roadmap?
nickhoang
May 15, 2024A: Hi there, this is a good idea which we will note! In the meantime, feel free to use copy and paste between documents to save time! Cheers, Nick.
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Q: Hi, It seems interesting.
Can you specify how many team members we have on this plan?
Thank you
nickhoang
May 15, 2024A: Hi there, this is for a single user license only. Thank you for your interest in our product!
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