Q: VdoCpher support in WordPress
I purchased your T3 and would like to use it on a membership site built with Fluent Community. Specifically, I want to utilize live streaming with the authenticated chat feature. Your sample live stream with chat embed is not working.
I see your parent company already has experience supporting video solutions with WordPress. Do you see an issue with my use case?
Rahul_Nawani_ZenStreamLive
Jul 6, 2025A: We provide iframe embed codes for both the live stream and chat, which can be added to any platform like WordPress, ready-to-use website builders, or your custom-coded site.
For authenticated chat, you’ll need to use the API code available under "Generate Chat Token for Authenticated Chat in the “How to connect livestream” section of your dashboard.
Also, could you clarify what you meant by “sample live stream with chat embed is not working”? Was there an error, or were you unable to create a stream?
Please share your account details and issue specifics with us at support@vdocipher.com, and we’ll be happy to check and assist you further.
Zachary47PLUS
Verified purchaser
You have sample embed code for testing the live stream embed with authenticated chat. It doesn't work.
Please share the exact code you’re referring to and the error you’re seeing by emailing us at support@zenstream.live. We’ll check and assist you right away.