Hi, I am setting up a new account to try ZeroRank for a Spanish website, but in the onboarding step \u0022What topics do you want to create prompts for?\u0022, after adding 3 topics and clicking \u0022Looks good\u0022, I get an error message: \u0022Couldn\u0027t save progress. Try again\u0022.\u000a\u000aAnd I cannot continue from there.\u000a\u000aI tried to log in incognito mode with the same email, but then I get an \u0022Failed to fetch\u0022 error.\u000a\u000aCan you confirm your onboarding is reliable? Thank you

Hi,\u000a\u000aWe haven\u0027t had any reports so far for having issues with the onboarding.\u000a\u000aCan you please reach out to our live support so we can look at your case immediately.\u000a\u000aThanks,\u000aKelvin

Can't even go through the onboarding | ZeroRank AI

Appsummer

Jul 2, 2026

Q: Can't even go through the onboarding

Hi, I am setting up a new account to try ZeroRank for a Spanish website, but in the onboarding step "What topics do you want to create prompts for?", after adding 3 topics and clicking "Looks good", I get an error message: "Couldn't save progress. Try again".

And I cannot continue from there.

I tried to log in incognito mode with the same email, but then I get an "Failed to fetch" error.

Can you confirm your onboarding is reliable? Thank you

Founder Team