Q: I really like your product concept, but there's still a lot of work to be done.
I'm actually running a consulting business in Sedona. While I see you have goals for service-based businesses, I feel like they're not completely met. I've got some ideas on how you could improve, which would really help businesses like mine.
Thanks for sharing your perspective. We designed our product for both service and product-based businesses. We understand there's room for improvement and need to extend our feature capabilities. Please share your ideas with us at support@zocket.ai. Your insights are crucial as we continue to evolve and better serve your needs.
Omg i have missed the deal. I'm new to appsumo , I felt zocket had a good LTD to run my ads. I will consider buying from your website anyhow. I went through all questions and answers here, I got some clarity on the product. Appreciating you for being so patient in answering major queries promptly, Anirudh. I ll b happy if I connect with you for product understanding.
A: Hey Digital_Sumo, After getting feedbacks from many users, we have now decided to accommodate Whitelabling feature as a part of enterprise plan. The pricing and feature details will be revealed shortly. Please do stay tuned for more updates. For any queries, please do reach us out at support@zocket.ai
A: Hey, Thanks for reaching out. We'll roll out the pricing and details of our enterprise plan very soon. Please reach out to us at support@zocket.ai for any further assistance!
A: Hey Brett, Thanks. And yes, We are doing few changes to omit pricing factor to cater service based needs. Please feel free to write to us at support@zocket.ai for any assistance or support.
- It is currently in beta. We are expecting to launch it to the public this week.
2. Will white label be included in tier5 plan?
- Yes
3. Can I add my customers/sub accounts so my customers can setup their own ads?
- Yes, you can invite members to your workspaces (which can be organized customer-wise) as admins, team members and viewers. With the requisite permission level granted to a member, they can setup their own ads.
Hope these answer your questions.
Please feel to reach out to us if you have any further questions.
I spoke to the product team just now. You can use workspaces to collaborate with your clients. However, white labelling is available only in our enterprise plan and not the licence tier 5. I apologize for the confusion.
1. We have not yet fixed an upper limit for the number of workspaces. 2. Yes, authorized users of a workspace can set up Meta Conversion campaigns.
Sincerely, Aadithya, Engineering Team
Q: I have a question concerning the tiers...
I don't need more than tier 3 but before I buy I'd like to know if there are any advantages to getting tier 4 other than increased quantity of businesses and accounts? Ultimately I am interested in the Amazon ads integration so I want to make sure all features are available to tier 3
Will all the future updates (Amazon implementation, etc) apply to all Tiers or just certain tiers? Other than quantity is there any other advantage to getting higher tiers?
A: Hi there, I am Aadithya from the engineering team.
To answer your question, yes, users can create separate workspaces. Each workspace can have its own ad accounts and brand setup. Users can invite members to the workspaces as admins, members and viewers.
This feature (Workspaces) is currently in beta testing.
But on March 8th, you have mentioned whitelabel will be In a separate enterprise license, but here you mention it's Included in tier 5. Which of this is the correct plan promise? Could you please clarify this
Q: Will whitelabel be included in the TIER5 plan?
that is our own showstopper. The product itself looks very interesting
A: We're delighted by your interest! We're currently planning to incorporate whitelabel features into the Tier 5 plan. If you require any customizations or have further inquiries, please feel free to reach out to us at support@zocket.ai. Thank you!
But on March 8th, you have mentioned whitelabel will be In a separate enterprise license, but here you mention it's Included in tier 5. Which of this is the correct plan promise? Could you please clarify this.
Q: Is it possible to export the campaign in Google Sheets or Excel for ongoing analysis?
Thank you for your question. We are pleased to inform you that the development of this feature is already underway and will be available soon. Should you have any additional questions or require further assistance, please do not hesitate to contact us.
A: Hey, We already on going audits for Soc-2 and GDPR. We will be security compliant by end of April. If you require any further assistance , please reach us out at support@zocket.ai. Thank you!
Q: I represent a marketing agency and I'm keen on acquiring tier 5.
I have a few inquiries:
1. Can we efficiently organize and allocate specific folders for individual clients to prevent any mix-ups?
2. Is there an option to white-label the software? If not currently available, is this something on the roadmap for future implementation?
3. While I've noticed the platform's proficiency in handling message inquiries and product sales, how does it cater to ads specifically focused on services?
4. Could you share details about the software's roadmap for upcoming developments?
5. Are we able to respond to customer messages directly through the platform?
6. Apart from Google and Facebook, which other social media platforms does the software currently support, and which one do you plan to incorporate in the future and when?
A: Hey, We have already answered your queries, I've also attached the reply again now for your convenience. Thanks! "Hey, thanks for your interest in Zocket. 1. Currently, we do not offer the capability to efficiently organize and allocate specific folders for individual clients to prevent mix-ups.
2. White-labeling the software is in our roadmap and is in product roadmap for implementation, it is expected to be available by the next quarter.
3. For service-based ads, you can adapt existing features: Instead of providing a Product URL, use a contact form URL to capture leads directly, or message inquiries for initiating conversations about your services.
4. Details about our software's roadmap for upcoming developments can be found at https://zocket.canny.io/.
5. Yes, all messages from Instagram, WhatsApp, and Messenger are consolidated within our platform, enabling users to respond directly from our platform itself.
6. Currently, our software supports Google and Facebook. We plan to incorporate TikTok and Amazon in the future. Stay tuned for more amazing updates.
Additionally, feel free to reach out to us at support@zocket.ai for any inquiries. Thank you :)"
Exciting Update from Zocket! We've just rolled out our Lead Generation Objective, designed for your service-based needs. This feature is all about connecting you more efficiently with potential clients to fuel your business growth. We encourage you to give it a try and experience the benefits firsthand!
Need a hand or have questions? We’re here for you. Just drop us a line at support@zocket.ai. Let's make your business grow together!
I appreciate your update. However, I still have some unanswered questions. Could you please address the specific inquiries I've raised? I'm keen on purchasing tier 5, but I need clarification before proceeding.
Q: Zocket Team,
I have some questions on your platform:
1.
Can you provide a breakdown of all the fees associated with managing Google and Facebook ads on your platform?
2. Do you charge a percentage of the ad spend, or a flat fee? If it's a percentage, what is the rate?
3. Can you confirm if your platform currently supports Google Ads management, as mentioned in in the Appsumo deal? On your website, there's no mention of Google Ads management. Is this feature still in development?
A: Exciting Update from Zocket! We've just rolled out our Lead Generation Objective, designed for your service-based needs. This feature is all about connecting you more efficiently with potential clients to fuel your business growth. We encourage you to give it a try and experience the benefits firsthand!
Need a hand or have questions? We’re here for you. Just drop us a line at support@zocket.ai. Let's make your business grow together!
Thank you for your inquiry about our platform. Here are the answers to your questions: 1) We don't have any hidden charges or platform fees associated with managing Google and Facebook ads. Once you activate your subscription, you have access to all the features included in your chosen tier without any additional costs. 2) We operate on a subscription basis. There are no percentage-based fees or additional charges based on your ad spend. Our pricing is transparent and based on the features included in each tier. 3) Yes, our platform currently supports Google Ads management, as mentioned in the Appsumo deal. This feature is live and fully functional, even though it may not be explicitly mentioned on our website. Feel free to activate your subscription and explore the full range of features available to you. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Zocket Team
Q: Will Zocket return to AppSumo?
Share Zocket
Q: So far so good!!
I am wondering... i bought tier 2 and should have 3 available workspaces but i only have one going and it says im at my limit
Share Zocket
Q: I really like your product concept, but there's still a lot of work to be done.
I'm actually running a consulting business in Sedona. While I see you have goals for service-based businesses, I feel like they're not completely met. I've got some ideas on how you could improve, which would really help businesses like mine.
Anirudh_Zocket
May 14, 2024A: Hey Sophia,
Thanks for sharing your perspective. We designed our product for both service and product-based businesses. We understand there's room for improvement and need to extend our feature capabilities. Please share your ideas with us at support@zocket.ai. Your insights are crucial as we continue to evolve and better serve your needs.
Share Zocket
Omg i have missed the deal. I'm new to appsumo , I felt zocket had a good LTD to run my ads. I will consider buying from your website anyhow. I went through all questions and answers here, I got some clarity on the product. Appreciating you for being so patient in answering major queries promptly, Anirudh. I ll b happy if I connect with you for product understanding.
Glad that you liked our product. I'll be more than happy to demonstrate our product to you. Please do reach out us at support@zocket.ai.
Q: On March 8th you have mentioned whitelabel will be In a separate enterprise license, but later date you mention it's Included in tier 5.
Which of this is the correct plan promise? Could you please clarify this
Anirudh_Zocket
May 15, 2024A: Hey Digital_Sumo,
After getting feedbacks from many users, we have now decided to accommodate Whitelabling feature as a part of enterprise plan. The pricing and feature details will be revealed shortly. Please do stay tuned for more updates. For any queries, please do reach us out at support@zocket.ai
Share Zocket
Q: Hello, Could you please provide a detailed breakdown of the enterprise plan?
I couldn't find any pricing information on your website for that plan or on the roadmap.
The Q&A section on the AS deal page fails to provide clear information about the features that are excluded from Tier 5.
Thank you
Anirudh_Zocket
May 15, 2024A: Hey,
Thanks for reaching out. We'll roll out the pricing and details of our enterprise plan very soon. Please reach out to us at support@zocket.ai for any further assistance!
Share Zocket
Q: Interesting product, but the challenge is that you can't omit the price, which isn't as relevant when marketing some services.
Do you envision changing that?
Anirudh_Zocket
May 15, 2024A: Hey Brett,
Thanks. And yes, We are doing few changes to omit pricing factor to cater service based needs. Please feel free to write to us at support@zocket.ai for any assistance or support.
Share Zocket
Q: Can I give access to my customers so they can setup their own ads in 5 tier?
Aadithya_Zocket
May 14, 2024A: Hello Sachin
Thank you for writing to us.
1. How soon you are adding white label feature?
- It is currently in beta. We are expecting to launch it to the public this week.
2. Will white label be included in tier5 plan?
- Yes
3. Can I add my customers/sub accounts so my customers can setup their own ads?
- Yes, you can invite members to your workspaces (which can be organized customer-wise) as admins, team members and viewers. With the requisite permission level granted to a member, they can setup their own ads.
Hope these answer your questions.
Please feel to reach out to us if you have any further questions.
Regards,
Aadithya
Engineering Team
Share Zocket
I have 2 more pre purchase question.
1. How many workspaces I can create in tier5 plan?
2. Can I/my clients run Facebook conversion ads using Zocket
Verified purchaser
Hi Sachin,
I spoke to the product team just now. You can use workspaces to collaborate with your clients. However, white labelling is available only in our enterprise plan and not the licence tier 5.
I apologize for the confusion.
1. We have not yet fixed an upper limit for the number of workspaces.
2. Yes, authorized users of a workspace can set up Meta Conversion campaigns.
Sincerely,
Aadithya,
Engineering Team
Q: I have a question concerning the tiers...
I don't need more than tier 3 but before I buy I'd like to know if there are any advantages to getting tier 4 other than increased quantity of businesses and accounts? Ultimately I am interested in the Amazon ads integration so I want to make sure all features are available to tier 3
Aadithya_Zocket
May 15, 2024A: Hello, I am Aadithya from the engineering team.
Future updates including Amazon Ads and other target platforms (https://zocket.canny.io) will be available to all tiers.
Between tiers 3 and 4, I would recommend to purchase a suitable tier with limits which can accommodate your present and future requirements.
Share Zocket
Q: Quantity wise I only need Tier 3.
Will all the future updates (Amazon implementation, etc) apply to all Tiers or just certain tiers? Other than quantity is there any other advantage to getting higher tiers?
Aadithya_Zocket
May 15, 2024A: Hello, I am Aadithya from the engineering team.
Future updates including Amazon Ads and other target platforms (https://zocket.canny.io) will be available to all tiers.
Between tiers 3 and 4, I would recommend to purchase a suitable tier with limits which which can accommodate your present and future requirements.
Share Zocket
Q: With the Tier 5 unlimited option, can you create separate projects to assign separate clients to?
Aadithya_Zocket
May 15, 2024A: Hi there, I am Aadithya from the engineering team.
To answer your question, yes, users can create separate workspaces. Each workspace can have its own ad accounts and brand setup. Users can invite members to the workspaces as admins, members and viewers.
This feature (Workspaces) is currently in beta testing.
Share Zocket
Q: If i BUY TIER 5 in these days , i will benefit from the whitelabel option and all future updates later on ?
, thanks for your efforts to bring these quality products into the market keep up...
Anirudh_Zocket
May 14, 2024A: Absolutely, yes. Thank you for your continued support! If you require any custom requirements, reach us out at support@zocket.ai.
Share Zocket
But on March 8th, you have mentioned whitelabel will be In a separate enterprise license, but here you mention it's Included in tier 5. Which of this is the correct plan promise? Could you please clarify this
Q: Will whitelabel be included in the TIER5 plan?
that is our own showstopper. The product itself looks very interesting
Anirudh_Zocket
May 14, 2024A: We're delighted by your interest! We're currently planning to incorporate whitelabel features into the Tier 5 plan. If you require any customizations or have further inquiries, please feel free to reach out to us at support@zocket.ai. Thank you!
Share Zocket
But on March 8th, you have mentioned whitelabel will be In a separate enterprise license, but here you mention it's Included in tier 5. Which of this is the correct plan promise? Could you please clarify this.
Q: Is it possible to export the campaign in Google Sheets or Excel for ongoing analysis?
If not could you pls add it as feature request?
Anirudh_Zocket
May 15, 2024A: Hey User,
Thank you for your question. We are pleased to inform you that the development of this feature is already underway and will be available soon. Should you have any additional questions or require further assistance, please do not hesitate to contact us.
Share Zocket
Q: Could you please provide further details regarding the integration of your WhatsApp Channel?
Can it be utilized for client communication through Zocket Inbox? Is a WhatsApp API required for this integration?
Share Zocket
any updates on this ?
Q: If you expand to TikTok and Amazon ads, are they included in the Appsumo deal for future update?
Anirudh_Zocket
May 15, 2024A: Yes, Absolutely!
Share Zocket
Q: What about GDPR?
Anirudh_Zocket
May 15, 2024A: Hey,
We already on going audits for Soc-2 and GDPR. We will be security compliant by end of April. If you require any further assistance , please reach us out at support@zocket.ai. Thank you!
Share Zocket
Q: What plan names will track for all future updates, upgrades, and new features - for people who stack 2 or 3 codes?
What's going to stop you from droping a Pro Plus account with new features and exclude future LTD customers?
Share Zocket
Q: Have Livechat Functionality in the deals?
Share Zocket
Q: I represent a marketing agency and I'm keen on acquiring tier 5.
I have a few inquiries:
1. Can we efficiently organize and allocate specific folders for individual clients to prevent any mix-ups?
2. Is there an option to white-label the software? If not currently available, is this something on the roadmap for future implementation?
3. While I've noticed the platform's proficiency in handling message inquiries and product sales, how does it cater to ads specifically focused on services?
4. Could you share details about the software's roadmap for upcoming developments?
5. Are we able to respond to customer messages directly through the platform?
6. Apart from Google and Facebook, which other social media platforms does the software currently support, and which one do you plan to incorporate in the future and when?
Anirudh_Zocket
May 15, 2024A: Hey,
We have already answered your queries, I've also attached the reply again now for your convenience. Thanks!
"Hey, thanks for your interest in Zocket.
1. Currently, we do not offer the capability to efficiently organize and allocate specific folders for individual clients to prevent mix-ups.
2. White-labeling the software is in our roadmap and is in product roadmap for implementation, it is expected to be available by the next quarter.
3. For service-based ads, you can adapt existing features: Instead of providing a Product URL, use a contact form URL to capture leads directly, or message inquiries for initiating conversations about your services.
4. Details about our software's roadmap for upcoming developments can be found at https://zocket.canny.io/.
5. Yes, all messages from Instagram, WhatsApp, and Messenger are consolidated within our platform, enabling users to respond directly from our platform itself.
6. Currently, our software supports Google and Facebook. We plan to incorporate TikTok and Amazon in the future. Stay tuned for more amazing updates.
Additionally, feel free to reach out to us at support@zocket.ai for any inquiries. Thank you :)"
Share Zocket
Exciting Update from Zocket! We've just rolled out our Lead Generation Objective, designed for your service-based needs. This feature is all about connecting you more efficiently with potential clients to fuel your business growth. We encourage you to give it a try and experience the benefits firsthand!
Need a hand or have questions? We’re here for you. Just drop us a line at support@zocket.ai. Let's make your business grow together!
I appreciate your update. However, I still have some unanswered questions. Could you please address the specific inquiries I've raised? I'm keen on purchasing tier 5, but I need clarification before proceeding.
Q: Zocket Team, I have some questions on your platform: 1.
Can you provide a breakdown of all the fees associated with managing Google and Facebook ads on your platform?
2. Do you charge a percentage of the ad spend, or a flat fee? If it's a percentage, what is the rate?
3. Can you confirm if your platform currently supports Google Ads management, as mentioned in in the Appsumo deal? On your website, there's no mention of Google Ads management. Is this feature still in development?
Anirudh_Zocket
May 15, 2024A: Exciting Update from Zocket! We've just rolled out our Lead Generation Objective, designed for your service-based needs. This feature is all about connecting you more efficiently with potential clients to fuel your business growth. We encourage you to give it a try and experience the benefits firsthand!
Need a hand or have questions? We’re here for you. Just drop us a line at support@zocket.ai. Let's make your business grow together!
Share Zocket
Thank you for your inquiry about our platform. Here are the answers to your questions:
1) We don't have any hidden charges or platform fees associated with managing Google and Facebook ads. Once you activate your subscription, you have access to all the features included in your chosen tier without any additional costs.
2) We operate on a subscription basis. There are no percentage-based fees or additional charges based on your ad spend. Our pricing is transparent and based on the features included in each tier.
3) Yes, our platform currently supports Google Ads management, as mentioned in the Appsumo deal. This feature is live and fully functional, even though it may not be explicitly mentioned on our website.
Feel free to activate your subscription and explore the full range of features available to you. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Zocket Team