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Member since: Feb 2020Deals bought: 103
1 stars
1 stars
Posted: Apr 2, 2024

Frustructed Experiece... It's in a super early stage.

I want to draft and post another campaign on my account, but your platform isn't letting me do that. I am aware that I can only have one active campaign per plan, but the system must allow me to build several campaigns. It will be up to me to choose which campaign to activate, stop, or delete at a later time. This brings up another problem: even though I can add a product, the system won't let me customize the advertisements for it. My options are limited because it keeps asking me to build a campaign after I've created a product. Still, I should be able to make several adverts with the system, right?

The system displays adult advertisements when I search for ads using my banking-related keyword. What on earth is this?

After all that trial and error, I was able to set up and run one campaign and one advertisement. But after the advertisement is played, the magic happens. The stats were not shown by the system. The advertisement continued to run even after your platform's campaign was paused. After removing the advertising from your site, I checked with the business manager out of curiosity. I was surprised to learn that the campaign was still going strong. It was still an advertisement.

When I went back to your platform and looked at the campaign tab, it appeared to have been erased. On your platform, no campaigns are currently running. The system is now blocking me from adding a new campaign, stating that the campaign limitations have been reached.

There is a big syncing issue as well; the system is not capturing the previous date from the business manager. I regret refunding Kepla for this.

Founder Team
Anirudh_Zocket

Anirudh_Zocket

May 9, 2024

Hey Swapnil,

We sincerely apologize for the inconveniences you've experienced. It sounds like you're facing several critical issues with our platform. We take your feedback seriously and are immediately investigating these concerns to provide solutions and enhance your experience. we've reached out via email to schedule a feedback call with you. This will allow us to better understand your concerns and create an immediate action plan for your needs. Your satisfaction and success are our top priorities. Thank you for bringing this to our attention.

Best,
The Zocket Team

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