Zoho CRM

Zoho CRM is a top-rated CRM suite for sales teams to build relationships with customers, increase pipeline, and boost revenue at scale.

Getting a prospective customer to agree to a sales pitch depends on factors beyond your control. Budget, multiple decision-makers, and ease of implementation come to mind.

If there's only one thing you can control, it's engaging with customers at the right time with the right message through the right channel.

In this case, look no further than Zoho CRM.

This all-in-one CRM platform connects you with customers through multiple channels, while centralizing information. This is huge if you want to provide contextual information across all touchpoints for customer-facing teams.

You can connect with your customers in ten different channels, including email, live chat, social media, self-service portals, and web conferencing.

Automation is one of the missing keys in marketing and sales productivity. With Zoho CRM, you can automate manual tasks like lead and deal management, sales forecasting, and customer segmentation based on your predefined criteria.

Another missing key to marketing and sales alignment is tight-knit collaboration. Keep everyone in the loop in a centralized feed, add notes to provide more information on won and lost deals, and tag teammates when you need help or just to bounce ideas.

Data-driven companies earn more revenue. Analyze email stats, deal insights, and more to identify your most profitable customers today.

It takes zero technical skills to create sales reports with Zoho. You can quickly transform raw sales data into beautiful charts and graphs using no design or coding skills. Distill insights from your metrics and KPIs to implement the next business decision.

One neat tool is Zia, an AI-powered anomaly detection tool that predicts potential issues in your sales pipeline and warns you ahead of time.

Since Zoho CRM integrates with over 500 apps, you can quickly connect your existing tech stack and streamline all sales-centric workflows with zero hitch.

There’s lots to explore in this unified CRM suite.

Additional noteworthy features include journey orchestration for a personalized omnichannel experience, advanced customization, and sales enablement management for greater control over sales content.

Key features

• Wide-ranging omnichannel capabilities
• Marketing and sales automation
• Team collaboration like feed, chat, and tags
• Rich and real-time analytics
• Predictive sales (e.g., forecasting)
• Sales enablement management
• Integrations with over 500 apps