Zoho One

Zoho One is a comprehensive cloud-based productivity and collaboration software suite for businesses of size by Zoho Corporation.

Zoho One integrates more than 40 applications, including email, an advanced CRM platform, communication tools, project management, and online document-sharing applications.

Zoho One rivals Office 365 and Google Workspace in terms of functional coverage. Its intuitive graphical interface requires almost no explanation and saves companies and employees valuable time.

The suite offers an offline mode and file synchronization via Zoho Docs Sync. Above all, Zoho is designed for real-time, fully online content co-editing. With Zoho One, you gain access to at least four major applications.

The Zoho One suite includes a mailbox, Zoho Mail. There is also an enterprise social network, Connect, and a team messaging app called Cliq. Together these applications allow you to send emails to colleagues and collaborate with constant conversation.

There’s also a SaaS software dedicated to customer relationship management (Zoho CRM), which helps to improve customer experience, boost sales and build loyalty. In short, Zoho CRM covers sales, marketing, and customer service management.

Zoho CRM is one of many business applications in Zoho One. The suite also includes Zoho Finance Plus, a brick dedicated to financial management; Zoho People Plus, dedicated to HR management; and Zoho IT Management which provides IT management.

These applications make Zoho One a true Swiss Army knife of customer relationship and employee development that ensures business growth.

Zoho Writer is the word processing software in the suite. It offers complete editing, annotation, file merging, and an online publishing environment. It lets you create and edit documents like Google Docs and MS Word.

Zoho Sheet is the spreadsheet application of Zoho. Depending on the figures entered, you can select the corresponding columns to display the most relevant diagram or dynamic table. Zoho Sheet also includes data-cleaning functions.

The tool detects potential errors (inconsistencies, duplicates) and proposes to correct them. Zoho Sheet includes many integrations via Zapier. It interfaces with Airtable, Mailchimp, Slack, or Trello.

The ShowTime training platform allows you to create online training courses and broadcast them in a virtual classroom. This feature is redundant with Zoho Meetings, primarily used to organize audio or video conferences, with the possibility of screen sharing.

Key features

• Fast casual instant messaging application for better team communication
• Multi-channel CRM adaptable to any type of business
• Innovative web conferencing software to organize online meetings
• Dedicated team file storage and collaboration tool
• Support platform that helps companies provide superior customer support
• Keep track of all your business developments in real-time