ZooTools Questions

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Q: API feature?

Hi, why is the feature of adding customers via API not there anymore?

I also think the automations feature now can't be used to automate transactional emails, can it?

106634756876867372488PLUSDec 6, 2024
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Founder Team
Jorge_ZooTools

Jorge_ZooTools

Dec 7, 2024

A: hi! we're adding the new API keys soon, actually before tomorrow! As for the automation I'm not sure what do you mean by automating transactioanl email? can you clarify? On the automation you can write any email you want with the same email editor as marketing/transactional, and we'll bring the analytics too. What do you have in mind?

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Q: 2 Questions

1. Can I use the email customizer to create and edit transactional emails
2. What is the overage charge for emails above the limits?

alex5945PLUSEdited Dec 3, 2024
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Founder Team
Jorge_ZooTools

Jorge_ZooTools

Edited Dec 3, 2024

A: 1. Yes! You can use the email customizer to create and edit transactional emails. They use the same editor as campaigns, with the added feature of local custom variables to help personalize your templates effectively.

2. Overage Charges: The exact fees for exceeding email limits haven’t been finalized yet. My advice? Project your business's growth over the next 1 to 2 years and choose a plan that accommodates that growth. It's better to overprovision so you don’t run out of credits too quickly—I'd rather you stay happy than have to reach out because of unexpected limits.

While we'll offer additional email packages at a reasonable price, the discounted rates from this current deal likely won’t apply to overages (honestly, this deal already runs on tight margins for us). However, we see you as allies in promoting Zootools to your network, so if I were you, I’d pick a plan that gives you room to grow comfortably.

The great news? Both transactional and marketing emails, plus flows, count toward the same monthly allowance so if you have 10K emails a month all of those emails will count towards that limit so you don't have to pay extra to use transactional emails. Unlike most email tools that charge extra for transactional emails, we’ve included it all in the same package! Big W!

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Q: any plans for SMS

I was wondering if there is any plans for SMS

keviPLUSDec 3, 2024
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Founder Team
Jorge_ZooTools

Jorge_ZooTools

Dec 3, 2024

A: Hi Kevi! No plans, we are only focusing on be the #1 email marketing product with automation! I just created a new feature request on the roadmap, please upvote and add any other questions there! https://zootools.featurebase.app/p/allow-to-send-sms-to-my-audience

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Q: Can you support substack

What email services do you support? Where can I see the list? Thank you.

VistaPLUSDec 2, 2024
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Founder Team
Jorge_ZooTools

Jorge_ZooTools

Dec 3, 2024

A: Hey! At this time, we don’t support direct integration with Substack. However, we’d love to understand more about what you're looking to achieve with such an integration. Are you looking to sync subscriber lists, migrate content, or manage campaigns across platforms? Or what exactly do you have in mind? Many people use Zootools for sending emails and newsletters, and many of them have migrated from platforms like Substack. We're curious to know what you have in mind!

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Q: Automations

You have a picture of automations on the Appsumo listing. When will this make it back to the zootools.ai?

frandsenPLUSDec 2, 2024
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Founder Team
Jorge_ZooTools

Jorge_ZooTools

Dec 3, 2024

A: Hi! As mentioned in our recent webinar, automations are on their way back and will be available by the end of the week. We're excited to bring this feature back to ZooTools and will keep you updated on the progress. 🙌 If you want to try this out please send us an email to help@zootools.ai with the subject "Automation Tester"

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