A: hey ben! there is a nasty bug with Google login that sometimes keeps redirecting you back to the login page.
1. Can you go to https://zootools.ai/workspaces 2. Sometimes that solves the issue. 3. If the issue continues, then logout: 4. https://zootools.ai/logout 5. and login again 6. https://zootools.ai/login 7. if you still have the redirection, just go to...
Q: Can't Zootools be used for sales and promo emails, emails to an established contact list that includes cold leads?
What does this mean? "Note: zootools is a marketing tool and prohibits cold outreach emails, if you're planning to use the tool this way, delete the account and find another product. We'll monitor future campaigns and ban people using ZooTools this way".
I have a medical office business where I will be sending my already established clients/patients update email as well as emails about promos we will be having and events we may have. Some of these emails will reach clients who have not been with us for a long time or expressed interest in our services but never scheduled appointment (so cold leads). If they get my emails, will that lead to me getting banned by Zootools?
Can you explain this too? "Do you collect explicit permission from your contacts to send them emails? e.g: a checkbox or a disclaimer on forms, signups, etc"
Thanks for your question! I’m happy to clarify how ZooTools works with email marketing.
1. Cold Outreach and Unsolicited Emails: ZooTools does not allow cold emailing, which means sending emails to people who haven’t explicitly opted in to receive messages from you. If you’re planning to reach out to leads who haven’t interacted with your business in a while or haven’t shown...
Thank you for the quick response. We have out contact list whereby clients who previously joined it voluntarily can check a box for DND if they do not want to receive calls, texts and emails from us. We regularly clean our contacts list to remove this. So the ones we sent emails to agree to get emails when they sign up. We are in the USA and if I am correct, GDPR applies to Europe only right?
Awesome! Sounds like you're doing everything right!
ZooTools operates with businesses in the EU, so the GDPR regulations apply to us as well.
Let me know if I can help with anything else! :)
Q: Questions About Platform and API
I have a few questions. The platform seems to still be under development, and it looks like you're migrating from the old version to the new one. I searched for the API documentation, but only found a mention on a blog without a link to the actual documentation. The API is crucial for me when choosing a tool, especially for marketing.
How many domains can I connect? Are there any restrictions? Regarding workspaces, I saw an interesting separation. Is there a limit to the number of workspaces that can be created?
As for resources, with License Level 1, you offer 2,500 contacts and 10,000 emails per month. If we exceed this limit, what are the additional costs?
A: Hi - there’s no practical limitation on the number of sending domains you can connect to your account. You can set up as many as you need for your business.
As for ensuring high-quality sending IPs, we prioritize email deliverability by using Amazon SES as the backbone of our email infrastructure. Some key measures we take include:
Automatic Warmup: Gradual ramp-up of sending volume to build...
A: Hey, thanks for reaching out! In the first tier of ZooTools (Starter), webhooks are not included, even in a limited form. Webhooks are typically available in higher tiers as part of advanced automation features. If webhooks are something you’re looking for, we highly suggest upgrading to a higher tier :)
Q: Google login error
Your Google login doesn't work - just tried to access the free account.
Jorge_ZooTools
Nov 23, 2024A: hey ben! there is a nasty bug with Google login that sometimes keeps redirecting you back to the login page.
1. Can you go to https://zootools.ai/workspaces
2. Sometimes that solves the issue.
3. If the issue continues, then logout:
4. https://zootools.ai/logout
5. and login again
6. https://zootools.ai/login
7. if you still have the redirection, just go to...
Share ZooTools
Q: Can't Zootools be used for sales and promo emails, emails to an established contact list that includes cold leads?
What does this mean? "Note: zootools is a marketing tool and prohibits cold outreach emails, if you're planning to use the tool this way, delete the account and find another product. We'll monitor future campaigns and ban people using ZooTools this way".
I have a medical office business where I will be sending my already established clients/patients update email as well as emails about promos we will be having and events we may have. Some of these emails will reach clients who have not been with us for a long time or expressed interest in our services but never scheduled appointment (so cold leads). If they get my emails, will that lead to me getting banned by Zootools?
Can you explain this too? "Do you collect explicit permission from your contacts to send them emails? e.g: a checkbox or a disclaimer on forms, signups, etc"
Marta_ZooTools
Nov 22, 2024A: Hi there! :)
Thanks for your question! I’m happy to clarify how ZooTools works with email marketing.
1. Cold Outreach and Unsolicited Emails:
ZooTools does not allow cold emailing, which means sending emails to people who haven’t explicitly opted in to receive messages from you. If you’re planning to reach out to leads who haven’t interacted with your business in a while or haven’t shown...
Share ZooTools
Verified purchaser
Thank you for the quick response. We have out contact list whereby clients who previously joined it voluntarily can check a box for DND if they do not want to receive calls, texts and emails from us. We regularly clean our contacts list to remove this. So the ones we sent emails to agree to get emails when they sign up. We are in the USA and if I am correct, GDPR applies to Europe only right?
Awesome! Sounds like you're doing everything right!
ZooTools operates with businesses in the EU, so the GDPR regulations apply to us as well.
Let me know if I can help with anything else! :)
Q: Questions About Platform and API
I have a few questions. The platform seems to still be under development, and it looks like you're migrating from the old version to the new one. I searched for the API documentation, but only found a mention on a blog without a link to the actual documentation. The API is crucial for me when choosing a tool, especially for marketing.
How many domains can I connect? Are there any restrictions? Regarding workspaces, I saw an interesting separation. Is there a limit to the number of workspaces that can be created?
As for resources, with License Level 1, you offer 2,500 contacts and 10,000 emails per month. If we exceed this limit, what are the additional costs?
Share ZooTools
Q: Sending Domains + IP Addresses
Hi,
How many sending domains can you setup per account?
Also, what measures are taken to make sure that there is high quality sending IP addresses?
Marta_ZooTools
Nov 22, 2024A: Hi - there’s no practical limitation on the number of sending domains you can connect to your account. You can set up as many as you need for your business.
As for ensuring high-quality sending IPs, we prioritize email deliverability by using Amazon SES as the backbone of our email infrastructure. Some key measures we take include:
Automatic Warmup: Gradual ramp-up of sending volume to build...
Share ZooTools
Q: Webhook
In the first Tier you don't have any webhooks, even limited ones?
Marta_ZooTools
Nov 22, 2024A: Hey, thanks for reaching out! In the first tier of ZooTools (Starter), webhooks are not included, even in a limited form. Webhooks are typically available in higher tiers as part of advanced automation features. If webhooks are something you’re looking for, we highly suggest upgrading to a higher tier :)
Share ZooTools
Can you comment on which tier, webhooks are available? As it doesn't explicitly say.
Can you comment on which tier, webhooks are available? As it doesn't explicitly say.
Great question! It is available for tier 2 ("growth") and higher. I hope that helps!