As a small business owner, my major challenge is actually recording video. Although no single step is hard, the combined load of setup, recording, editing and uploading makes me far less prolific than I would like.
Zync offers a really clever all-in-one solution to this challenge.

**Positives**
- Really simple to use
- Does the whole process for you (which is amazing)
- I've not found anything quite like it

**Things that can be improved**
- The default design is pretty 'loud' and there doesn't seem to be much you can tweak
- It would be good to have teleprompter-style scrolling on the script
- The auto b-roll is a bit hit and miss, with no way of tweaking it afterwards (I think)
- There are some issues with Firefox and Safari - though I think they are aware of this and working on it.

I had a few issues with the dedicated subdomain setup, but the guys in there support team were responsive and helpful, fixing it for me. I'm giving 5 stars as this product has real promise. It's not quite there yet, but I know that 4 stars can bury a product and this has real potential.